RCU Manager-Surat
Job Description:
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Pre-Disbursement |
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Screening of 100% of the login cases within stipulated TAT |
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Document check for any kind of editing, forgery or deficiency. |
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Profile verifications and Identification of Potential Fraud |
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Meeting quality standards |
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Verification of customer stability, market reputation and social reputation |
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Filtering cases not meeting the standards of the organization |
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Controlling frauds by maintaining HIT rate. |
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Managing samplers and screening the cases within 2 Hours TAT |
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Handling internal and external customers. |
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Post Disbursement |
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Handling escalations received from different sources such as RBI complaints, customer support desk, compliance etc |
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Fraud investigations and logically concluding the cases |
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Updating DEDUPE database and restricting fraudulent profiles |
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Employee investigations in TW product |
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Taking corrective actions. Action on Identified Frauds & Fraud Recovery |
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Seedings and Mystery shopping |
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Non Starter Verification, PDAV |
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Trainings to TW staff, Collection agencies, dealer staffs |
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Vendor verifications |
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RC verifications |
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Liaison with industry, Networking and gathering market practices and updates |
Company Profile
NBFC-Asset --- Company--- --- --- Ltd (HLF) was incorporated on November 12, 2008. Pursuant to a certificate issued by the Reserve Bank of India ("RBI") on March 22, 2010, our Company was permitted to commence operations as a non-banking financial comapany ("NBFC")
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