Analyst I (1-2 Yrs)-Hybrid Work- Global Operations – Culture Services (Rotation Shift)

Comfortable with Shift Timings

Position Overview:

The Associates provides support to multiple Medium to large scale internal and external clients by conducting Culture/HRTA & other products surveys using tools to collect data by providing client with extensive analysis, reporting and insights that enables client to influence employee behaviour and business results.

 

 

The process involves data collection, analysis of data, report generation and preparing the action plans for Culture & HRTA insights and well-being that directly correlates to positive and tangible business outcomes.
 Responsible for flawless project delivery. Ensures quality control of all deliverables by ensuring adherence to process for survey including, but not limited to survey & reporting set-up.
 Takes ownership of the client project / relevant deliverables.
 Responsible for maintaining, reviewing, and updating all / relevant key project documents throughout the project lifecycle in the specified format as applicable (e.g. timeline, checklists, requirement documents).
 Identifies, communicates, and resolves project issues and changes (including impact to timing)
 Operates independently with Strong domain knowledge (understanding of Primary/Secondary Research, survey methodology and client products).
 Problem solving skills and time management skills.
 Support consulting assignments (including interfacing with external clients)
 Responsible for stakeholder management (including project communication, documentation, query resolution, risk documentation etc.)
 Intermediate analytical & Programming skills to create insights from data using statistical tools
 Identifies new processes and initiatives that help the client/department accomplish its goals.
 Should be able to multi-task to ensure timely completion of activities
 Manage/track stakeholder queries via email with support from seniors/mentors if required
 Troubleshoot technical issues, log issues and work to identify solutions or workarounds. Find and advocate for software and process improvements.
 Participate in testing of new features and technology releases as needed

Technical Skills:

 

 Proficient in MS Excel Advance & VBA macros
 Working knowledge & understanding in Programming tools/languages like HTML and CSS. SQL and VBA.
 Aptitude for data, information, business intelligence, analysis, and reporting. 
 Is comfortable working with, interpreting, and summarising small-to-medium-sized data sets including, but not limited to: paper distribution sheets, HRIS files, response rates.
 Understands participants and survey management
 Knowledge of Statistic functions like mean, median, mode and correlation
 Business communication skills (email and conference calls) and fluent with English language. Should be able to communicate thoughts and ideas verbally coherently and confidently, non-verbally and in writing
 Usage of features like Slide orientation, Transition and timing, PDF conversion and Backgrounds and layouts in MS PowerPoint
 Should be able to format a table, add cover page, adjust margins, convert text to table and back using MS Word
 Should be flexible, keen on taking initiatives, accountable, have a collaborative approach with fellow colleagues, self-motivator, and leadership qualities
 Ability to work effectively with teams and individually with minimal supervision.
 Openness for learning new skills and software
 Embraces the values of Service, Quality, Innovation, Integrity, and Determination.

· Graduates/Post Graduates (Including B. Tech) 

1+ years in offshore unit/backend operations
Works with: Small to large project teams and extensive interaction with internal and/or external clients  
Shift Timings: Willing to work in shifts