Assistant Manager /Executive - Feasibility for ISP co. at Noida
Job Description:
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Feasibility Check |
Average Feasibility Check time/Feasibility quality & options delivered |
< 3 days for BB and < 7 days for ILL & P2P |
|
|
2 |
Service Delivery |
Average Installation Time/On-time installation rate/No of installation per week/month |
7 days - < 10 links, 15 days - 11 to 25 links, 21 days 25 to 50 links 30 days > 50 links |
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3 |
Cost Efficiency |
Cost per installation |
Variable |
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4 |
Fault Resolution |
Mean Time to Repair, No of Escalated Faults |
< 48 hours |
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5 |
Customer Satisfaction |
Customer Satisfaction Score |
Variable |
Key Skills :
Company Profile
We provide customers access to the best internet speeds for enhanced productivity, entertainment, and communication. We are --- of India’s largest ISPs with a presence in 350+ key cities across the country and counting. we connect homes and offices online with our Fiber-To-The-Home (FTTH) on Gigabit Passive Optical Network (GPON) technology. The GPON technology offers a reliable roadmap to meet customer demands. the end user via fibre optic cable, making it more efficient than a standard copper . We have successfully commissi---d and managing an NLD (National Long Distance) network in some major cities & public Wi-Fi solutions in Dharavi-Mumbai, Delhi, including major public festivals across India.We are passionate about delivering the best customer experience, and constantly strive to improve our services to meet the evolving needs of our customers.
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