Assistant / Deputy Manager - Lead Application DR Activities (Production Support) Mahape Navi Mumbai

Job Description:

JOB ROLE:  

• Be responsible for production support & release management for application assigned - SRE C1 - Disaster Recovery : DR Activities.
• Should ensure high availability, resilience, incident management, DR readiness, and operational excellence across production environments.
• Should possess excellent troubleshooting and analytical skills.

KEY RESPONSIBILITIES

• Disaster Recovery (DR) Management
• Lead end-to-end DR drills, failover, fallback, and BCP activities for critical applications and infrastructure.
• Coordinate with application, database, network, cloud, security, and vendor teams during DR exercises.
• Prepare DR Runbooks, recovery procedures, RCA reports, and audit documentation.
• Ensure DR compliance with regulatory and internal governance requirements.
• Validate RPO/RTO adherence and recommend resilience improvements.
• Conduct periodic DR readiness reviews and gap assessments.
• Ensuring the robust replication between primary & secondary sites.
• Oversee daily backup(s).
• Reliability Engineering
• Improve system reliability, uptime, scalability, and operational efficiency.
• Implement SRE best practices including SLI/SLO/SLA management.
• Support release management, deployment validation, and change activities.
• Collaborate with DevOps, Infra, Security, and Application teams for platform stability.
• Participate in on-call support and critical incident handling.
• Other Key Responsibilities
• Provide regular updates on application health and incidents.
• Support reporting to senior managers and business stakeholders.
• Coordinate with DevOps, infrastructure, security, DBA & application teams
• Participate in release management and deployment activities
• Prepare RCA, SOP, KT, and operational documentation
• Support audits, compliance, and governance requirements
• Track resolution of all open issues, be part of the solutioning team for war room / discussions 
• Manage audit queries related to Production environment