1 Opening(s)
2.0 Year(s) To 4.0 Year(s)
6.00 LPA TO 7.00 LPA
Below are the key activities to be performed by an BOM for the mapped Branch:
Walk-in Customer management & query resolution
Cash collection, deposition & maintenance of the accurate records
Loan Closure cases updation & closure
Reconciliation of Bank Account - open items
Coordination with RTO / local authorities for Trade License Renewal
Timely updation of ...
1 Opening(s)
3.0 Year(s) To 6.0 Year(s)
6.00 LPA TO 7.00 LPA
ROLE PROFILE/JOB RESPONSIBILITIES
End to End closure of Regulatory (RBI) and other channels escalations
Coordination with RBI for closure of the cases
Coordination with departments and sharing of RCA
Monthly presentation of MIS/PPT to the SMT
Preparation and Updation of SOP’s
Process improvement
Social Media listening
KEY PERFORMANCE AREA
Resolution of customer escalations & Complaints within TAT
RCAs and Improvement ...
1 Opening(s)
2.0 Year(s) To 3.0 Year(s)
6.00 LPA TO 7.00 LPA
ROLE PROFILE/JOB RESPONSIBILITIES
iCRM Master Management
Process Handling – NOC, RC Updation, Loan Cancellation, Personal details change
Manage process compliances through stringent control measures
iCRM Audit
Coordination with Vendors
Coordination with Internal team and IT
KEY PERFORMANCE AREA
Quality monitoring of the processes and Improvements
RCAs and Improvement in the processes to control escalations
Improvement in customer request resolution %
Process ...
1 Opening(s)
5.0 Year(s) To 10.0 Year(s)
8.00 LPA TO 10.00 LPA
Ensuring compliance with technical process manual and norms for the area in line withthose set out as per approved notePeriodic review and Modification of technical process and procedureReview and updation of builder rating across location Periodic review of APF Periodic Review of Zone Base Master Tracking and monitoring of all technical OTC/PDD Refer exceptional cases for opinion/decision to Head Technical, wherever ...
4 Opening(s)
8.0 Year(s) To 10.0 Year(s)
8.00 LPA TO 12.00 LPA
Team Management, Business Development
Should be a result-oriented person to act as a Profit Centre Head Preferably New SCV BusinessShould have relevant core exp in handling end to end car businessMin 8 Years of exp in similar capacity / role as State Manager / Regional Manager / Cluster Manager in CVShould ...
1 Opening(s)
7.0 Year(s) To 10.0 Year(s)
15.00 LPA TO 18.00 LPA
ROLES & RESPONSIBILTY
Create, monitor and track the product strategy, AOP plan, develop and implement special projects & programs
Pull and analyse data from different internal sources, key industry benchmarks, and emerging trends to deliver high quality and actionable customer centric product / feature proposals. Portfolio monitoring as per triggers
Develop detailed product ...
5 Opening(s)
3.0 Year(s) To 6.0 Year(s)
6.00 LPA TO 7.00 LPA
Allocation of portfolio to vendor basis the past performance trend and FOSavailability, creating adequate manpower capacity for the portfolio.2. Review cases with FOS / TL and work assignment basis the disposition code3. Coordinating with agency resources and doing the call planning for betterresolution, ensuring appropriate support to the agency on ...
7 Opening(s)
3.0 Year(s) To 6.0 Year(s)
6.00 LPA TO 7.00 LPA
Allocation of portfolio to vendor basis the past performance trend and FOSavailability, creating adequate manpower capacity for the portfolio.2. Review cases with FOS / TL and work assignment basis the disposition code3. Coordinating with agency resources and doing the call planning for betterresolution, ensuring appropriate support to the agency on ...