Assistant Manager - Dispatch (SAP) at Hyderabad

Job Description:

• To ensure timely, accurate, and cost-effective dispatch of materials to customers, distributors, project sites, and warehouses while maintaining proper documentation, inventory coordination, and transport management.

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  🔹 Key Responsibilities

  1. Dispatch Planning & Execution

  • Plan daily dispatch schedules based on sales orders, delivery priorities, and stock availability.
  • Coordinate loading and dispatch of materials from warehouse/plant.
  • Ensure on-time delivery to customers and project sites.
  • Prioritize urgent and bulk orders efficiently.

  2. Order Processing

  • Verify sales orders, delivery challans, invoices, and dispatch instructions.
  • Ensure correct quantity, grade, batch, and product specifications are dispatched.
  • Track pending orders and update concerned teams.

  3. Logistics Coordination

  • Arrange vehicles/transporters for dispatches.
  • Coordinate with drivers, transport vendors, and fleet teams.
  • Optimize routes and reduce transportation costs.
  • Monitor vehicle placement and turnaround time.

  4. Documentation & Compliance

  • Prepare dispatch documents such as:
    • Delivery Challan
    • E-way Bill
    • Invoice Copy
    • Gate Pass
    • LR / Consignment Note
  • Ensure statutory and company compliance during dispatch.

  5. Inventory Coordination

  • Work closely with warehouse/store team for stock availability.
  • Update dispatch quantities in ERP/system.
  • Report shortages, damages, and stock discrepancies.

  6. Customer Service & Communication

  • Share dispatch status with sales team/customers.
  • Handle delivery-related queries and complaints.
  • Provide POD (Proof of Delivery) follow-up when required.

  7. Safety & Quality Checks

  • Ensure safe loading practices.
  • Verify packaging, labeling, and product condition before dispatch.
  • Prevent dispatch errors, damages, and losses.

  8. MIS & Reporting

  • Maintain daily dispatch reports.
  • Track dispatch volumes, pending orders, delays, and transporter performance.
  • Share MIS with management regularly.