Senior Manager - ESB - Application (Production Support) Navi Mumbai

Job Description:

JOB ROLE:

• Be responsible for production support & release management for application ESB.
• Be responsible for managing and supporting enterprise integration platforms, APIs, and service orchestration layers in a 24x7 production environment.
• The role involves ensuring high availability, incident resolution, performance optimization, DR readiness, and operational governance for critical BFSI integration.
• The candidate should possess strong experience in ESB technologies, API integrations, incident management, and stakeholder coordination within banking/NBFC environments.
• This senior leadership role requires strong technical expertise, strategic thinking, and proven experience in managing mission-critical systems at scale.
• Should possess excellent troubleshooting and analytical skills.

KEY RESPONSIBILITIES

• API Strategy & Governance – Define API standards, guidelines, and governance aligned with business objectives.
• Architecture Design – Design scalable, secure, and reusable API architectures that support enterprise systems.
• Business Integration – Understand how APIs drive business processes and ensure APIs deliver measurable value.
• Security & Compliance – Implement secure authentication, authorization, and compliance with industry standards and all VA points should be closed.
• Performance Optimization – Monitor and optimize API performance, scalability, TPS,and reliability.
• Cross-System Integration – Lead integration of APIs across internal, external, and partner systems.
• Mentor-ship & Leadership – Guide junior engineers, review code, and ensure adherence to best practices.
• Monitoring & Alerting – Establish monitoring dashboards and alerting mechanisms for API health.