Asst/Deputy Manager - Lead Application : ELK - Application (Production Support) Mahape Navi Mumbai

Job Description:

JOB ROLE:  

• Be responsible for production support & release management for application assigned - SRE C1 - Elastic Stack  : ELK (Grafana, Logstash, Kibana).
• Be responsible for ELK applications platform administration, Production Support, Monitoring, Dashboard Creation, Documentation and Application on boarding effectively.
• Should have monitored ELK Cluster Administration, Node editions, Shared allocation, data ingestion & data archival.
• Participate in incident analysis with appropriate dashboards.
• Should possess excellent troubleshooting and analytical skills.

KEY RESPONSIBILITIES

• ELK Platform Administration
• Manage and support Elasticsearch, Logstash, Kibana, Grafana  and related components
• Monitor ELK cluster health, indexing performance, and storage utilization
• Perform Elasticsearch cluster scaling, shard optimization, and performance tuning
• Support high availability and support switching of configurations.
• Application & Production Support
• Provide L1/L2 support for production applications integrated with ELK
• Troubleshoot log ingestion, parsing, indexing, and search-related issues
• Analyze application/server logs for incident resolution and RCA
• Handle production incidents, problem management, and service requests
• Ensure SLA adherence and operational stability
• Monitoring & Dashboarding
• Develop and maintain Kibana/Grafana dashboards, alerts, and visualizations
• Configure observability and monitoring solutions for applications and infrastructure
• Create proactive alerting for system/application anomalies
• Support SIEM/security monitoring use cases where applicable
• Automation & Integration
• Automate operational tasks using Shell/Python scripts
• Integrate ELK with:
• API gateways / Middleware
• Monitoring tools
• Relevant/ Specific applications etc..