1 Opening(s)
15.0 Year(s) To 23.0 Year(s)
25.00 LPA TO 35.00 LPA
Role & responsibilities
Customer experience ,Customer Management,Customer Success,Client Onboarding
Upselling,Communication Skills,Account Management,Client Success,Revenue Expansion
Process Improvement Initiatives,Process Implementation.
Churn management, enhanced customer engagement and advocacy, renewal quotas, CSAT scores, etc.
Building an onboarding team from scratch, and handling CS operations and programs, directly under the vice president of customer success.
Independently lead a customer success platform implementation project ...
1 Opening(s)
15.0 Year(s) To 20.0 Year(s)
15.00 LPA TO 18.00 LPA
Responsible for contributing to a team-oriented environment, prioritizing multiple tasks in order to consistently meet deadlines.
Senior Delivery Manager – End to end
Plan & Coordinate workshops for requirement/design/UAT testing ensure involvement of right stakeholders, CFT & delivery/Design teams.
Collaborate with various cross functional teams to deliver an optimised solution
Maintain backlog of requirements
Prepare, ...