Telecaller for a Broadband company based at Delhi , Banaglore , Chennai

Job Description:

Job Summary:
We are looking for a Tele Sales Executive responsible for converting leads generated by Retail Sales Officers (RSOs) into successful broadband connections through effective telecalling and customer follow-up.

Key Responsibilities:

• Call and follow up with leads generated by Retail Sales Officers.
• Understand customer requirements and explain broadband plans, pricing, and offers.
• Convert qualified leads into broadband subscriptions.
• Maintain regular follow-ups with prospective customers until closure.
• Coordinate with the field/installation team for successful connection activation.
• Maintain daily calling, lead status, and conversion reports.
• Achieve assigned daily/monthly sales and conversion targets.
• Ensure a positive customer experience throughout the sales process.

Key Skills:

• Good communication and convincing skills.
• Experience in tele-sales, telesales, broadband, telecom, or internet services preferred.
• Target-oriented and comfortable with high-volume calling.
• Good follow-up and lead-conversion skills.
• Basic knowledge of MS Excel/CRM.