2 Opening(s)
7.0 Year(s) To 12.0 Year(s)
10.00 LPA TO 14.00 LPA
Monthly review of the agency performance, taking actionagainst the low performer, identifying & suggesting newagency for collectionChecking the capacity as per the Avg. Collection Ratio(ACR)Weekly performance review of the CO’sKeeping close control to ensure the achievement ofallocated collection targets Travelling to all the locations within the area on monthlybasis & physical ...
3 Opening(s)
3.0 Year(s) To 6.0 Year(s)
5.00 LPA TO 7.00 LPA
Description:
1. Managing A Team of Off Roll Sales DMAs to Ensure Sales & Penetrationat The Dealership as Per the Target2. Ensure All the Documents W.R.T. Customer Are Verified in Originals andScan & Fill Various Customers’ Details in ICAS & Submit It Immediately.Physical Agreement & Repayment Instrument Dispatch WithinPrescribed Tat3. To ...
1 Opening(s)
5.0 Year(s) To 10.0 Year(s)
10.00 LPA TO 15.00 LPA
Team management of front line sales.Increase penetration & support company in growing market sharethrough frontline sales teamTo ensure sale of finance schemes to customers (Within &Outside dealership) as per the targets through the front linesales teamMaintain & improve the relationship with the dealers throughfrontline sales teamResolve the issues escalated by ...
1 Opening(s)
3.0 Year(s) To 6.0 Year(s)
6.00 LPA TO 7.00 LPA
ROLE PROFILE/JOB RESPONSIBILITIES
End to End closure of Regulatory (RBI) and other channels escalations
Coordination with RBI for closure of the cases
Coordination with departments and sharing of RCA
Monthly presentation of MIS/PPT to the SMT
Preparation and Updation of SOP’s
Process improvement
Social Media listening
KEY PERFORMANCE AREA
Resolution of customer escalations & Complaints within TAT
RCAs and Improvement ...
1 Opening(s)
7.0 Year(s) To 10.0 Year(s)
15.00 LPA TO 18.00 LPA
ROLES & RESPONSIBILTY
Create, monitor and track the product strategy, AOP plan, develop and implement special projects & programs
Pull and analyse data from different internal sources, key industry benchmarks, and emerging trends to deliver high quality and actionable customer centric product / feature proposals. Portfolio monitoring as per triggers
Develop detailed product ...
7 Opening(s)
3.0 Year(s) To 6.0 Year(s)
6.00 LPA TO 7.00 LPA
Allocation of portfolio to vendor basis the past performance trend and FOSavailability, creating adequate manpower capacity for the portfolio.2. Review cases with FOS / TL and work assignment basis the disposition code3. Coordinating with agency resources and doing the call planning for betterresolution, ensuring appropriate support to the agency on ...