4 Opening(s)
2.0 Year(s) To 5.0 Year(s)
4.00 LPA TO 4.00 LPA
Key Responsibilities:
Ü Resolution of Queries:
Ø Resolve all escalated (largely CEO escalations) complaints from Agent Advisor & Customers within the defined Service Level Agreement’s
Ø Ensure adherence to documented processes, procedures and controls
Ø Liaise with other support units in Home Office (such as Operations, Products, Actuaries, Finance, Admin, IT) to ensure ...