2 Opening(s)
8.0 Year(s) To 15.0 Year(s)
12.00 LPA TO 18.00 LPA
Job Title: Customer Service
Manager Grade:
Division/Department: Profile Division
Work Location: Kanpur
Total Work Experience: 8 – 10 years
Age /Gender Preference (if any): Male
Travel Required: Yes
Reports to (Title of Manager): GM
EDUCATION QUALIFICATION: BTech/Engineer
OTHER PROFESSIONAL COURSES/CERTIFICATION (if required): CRM, Data Analytics
DUTIES AND RESPONSIBILITIES:
Job Summary:
To ensure the highest level of customer satisfaction by overseeing and optimizing ...
1 Opening(s)
2.0 Year(s) To 4.0 Year(s)
6.00 LPA TO 6.50 LPA
1. Job Purpose StatementTo handle RBI complaints, customer complaints, provide appropriate solutions and alternatives within thetime limits; follow up to ensure resolution. Keep records of customer interactions, process customeraccounts and file documents. Follow communication procedures, guidelines and policies. Take the extramile to engage customers.2: Duties & Responsibilitieso Ownership of all ...
4 Opening(s)
7.0 Year(s) To 12.0 Year(s)
8.00 LPA TO 12.00 LPA
The activities and strategies a company uses to keep existing customers engaged and continuing to do business with them over time.
Narrower and more focused on the period after the initial purchase. It centers on building loyalty, reducing churn (customer loss), and maximizing the lifetime value of each customer.
To increase the ...
5 Opening(s)
6.0 Year(s) To 12.0 Year(s)
10.00 LPA TO 12.00 LPA
Job Responsibilities:
Day to day liaison with Overseas Customers, proactively understand Customer`sNeeds and offer immediate solution to their Needs/ Situation2. Managing Pre & Post Export Documentation3. Handle Inbound Calls to address the customer’s queries regarding the ProductPortfolio4. Follow up with the customers to expedite their Orders.5. Coordinate with Plants/ Logistics for ...
1 Opening(s)
2.0 Year(s) To 3.0 Year(s)
5.00 LPA TO 7.00 LPA
JOB DESCRIPTION of Endpoint Security Support Executive
Job Title (Designation): Assistant Manager II
Endpoint Security Support Executive
Department: Information Technology
Reports to: Senior Manager
Experience: 2 /3 Years of work experience
Required Qualification: Diploma in Engineering/Any Graduation Degree
Preferred Qualification: Diploma in Engineering/Any Graduation Degree
Skill, Knowledge & Trainings:
Excellent command / highly proficient in spoken and written English
Should have Exceptional customer service ...
1 Opening(s)
2.0 Year(s) To 4.0 Year(s)
6.00 LPA TO 7.00 LPA
Below are the key activities to be performed by an BOM for the mapped Branch:
Walk-in Customer management & query resolution
Cash collection, deposition & maintenance of the accurate records
Loan Closure cases updation & closure
Reconciliation of Bank Account - open items
Coordination with RTO / local authorities for Trade License Renewal
Timely updation of ...
4 Opening(s)
2.0 Year(s) To 5.0 Year(s)
4.00 LPA TO 4.00 LPA
Resolution of Queries:
Resolve all escalated complaints from Agent Advisor & Customers within the defined Service Level Agreement’s
Ensure adherence to documented processes, procedures and controls
Liaise with other support units in Home Office (such as Operations, Products, Actuaries, Finance, Admin, IT) to ensure that all local queries/complaints are resolved
Ensure follow up with ...
2 Opening(s)
6.0 Year(s) To 10.0 Year(s)
13.00 LPA TO 16.00 LPA
Below are the key activities to be performed by an AOM for the mapped Branch:
Handling Customer Escalation
Closure of Bank Account - Open items
Responsible for Liquidation of Repo cases within decided TAT.
Responsible for increase the Average selling Price
Ensuring efficient processes, Productivity, and quality standards
Managing a team of operational staff.
Implementing strategies to ...
1 Opening(s)
5.0 Year(s) To 12.0 Year(s)
10.00 LPA TO 11.00 LPA
Responsible to function as the in-charge of the allocated branches & support the head office driven activities.
Accountable for customer acquisition by monitoring the leads and checking the quality of sourcing, ensuring quick conversions of prospects as per the set targets.
Responsible for customer retention & management in collaboration with the operations ...
3 Opening(s)
6.0 Year(s) To 13.0 Year(s)
7.00 LPA TO 15.00 LPA
Architect ,Interior designer, Project Sales for Laminate
Distributor, Wholesaler, Direct Dealer, Project Sales, Marketing, Business Development, Primary Sales,Secondary Sales ,Customer Service and Key Account Management, BTL Activities, Excellent Work andCustomer Centricity, Sales Target, Architects, Developers, Fabricators, Contractors, Builders.Job Role: Responsible for Handling present and Identification of new distributor, wholesaler and directdealer in ...