52 Job openings found

The activities and strategies a company uses to keep existing customers engaged and continuing to do business with them over time. Narrower and more focused on the period after the initial purchase. It centers on building loyalty, reducing churn (customer loss), and maximizing the lifetime value of each customer. To increase the ...

Role & responsibilities   The activities and strategies a company uses to keep existing customers engaged and continuing to do business with them over time. Narrower and more focused on the period after the initial purchase. It centers on building loyalty, reducing churn (customer loss), and maximizing the lifetime value of each customer. To ...

KEY RESPONSIBILITIES Digital Customer Engagement Call Quality Audit of digital calls taken by respective team members. Ensuring quality in Digital calls and responsible for Call Quality Scores. Reduction in CXO escalation / Service Grievance 13M & 25M Persistency Driving 0-60-day collection by calling the customers / sellers Driving 0-90-day collection by calling the customers / sellers Creating visibility ...

The primary responsibility of this role is to acquire PCG (Private Client Group) / HNI (High Net-worth Individual) clients and ensure a smooth transition to the dealing team. Additionally, the role involves actively managing the HNI desk, ensuring client satisfaction, retention, and growth of the HNI portfolio. Key Result Areas Supporting Actions HNI / ...

Key Responsibilities:• Customer Acquisition: Identify and target potential customers in the region, particularlydistributors of anchor clients, to expand the SCF portfolio.• Relationship Management: Establish and maintain strong relationships with clients tounderstand their financing needs and provide Channel Finance limits.• Sales Target Achievement: Develop and execute effective sales strategiesto consistently meetand ...

Job Title: Customer Service Manager Grade: Division/Department: Profile Division Work Location: Kanpur Total Work Experience: 8 – 10 years Age /Gender Preference (if any): Male Travel Required: Yes Reports to (Title of Manager): GM EDUCATION QUALIFICATION: BTech/Engineer OTHER PROFESSIONAL COURSES/CERTIFICATION (if required): CRM, Data Analytics DUTIES AND RESPONSIBILITIES: Job Summary: To ensure the highest level of customer satisfaction by overseeing and optimizing ...

Responsible to function as the in-charge of the allocated branches & support the head office driven activities. Accountable for customer acquisition by monitoring the leads and checking the quality of sourcing, ensuring quick conversions of prospects as per the set targets. Responsible for customer retention & management in collaboration with the operations ...

Role Details: Designation: VP Digital Sales LeadRole type: People ManagerDepartment: DigitalReporting to: Director AND Head- DigitalLocation: Mumbai HO Your Role (summary): Lead Digital Sales and Business Development This role will be responsible for 1. Focus on Digital Sales growth in the form of new SIP, New Customer Acquisition, AUM and related KPIs2. Drive all the ...

Job Summary: The Program Manager is responsible for managing and coordinating large-scale, multi-project programs designed to deliver enterprise telecom solutions. This role involves overseeing the implementation of services such as high-speed internet, MPLS, SD-WAN, and cloud connectivity solutions, ensuring alignment with strategic objectives, timelines, and budgets. The Program Manager collaborates with ...

Candidate will be responsible for south india Achieving Revenue Goals as per the AOP (Annual Operating Plan).Achieving Collection Targets and allocated Cash Flow Targets are met on a Monthly /Quarterly basis.Developing strategies for Net Sub-Base Additions & achieving the assigned targets.Developing strategies for Customer Retention & Win Back Customers.Increasing existing business ...