1 Opening(s)
3.0 Year(s) To 5.0 Year(s)
5.50 LPA TO 8.00 LPA
Role Details: Designation: DM- Digital Customer Connect & Experience, OutboundRole type: Wealth Associate Department: DigitalReporting to: Deputy Manager / Senior Manager - Digital Customer Connect & ExperienceLocation: Mumbai HO
Your Role (summary):
1) This role will be responsible for2) Engage existing customers through outbound calls driven by service triggers, lifecycle events, and digital activity. 3) Drive ...
Executive-Wealth Associate/ Virtual Relationship Digital Customer connect Experience for AMC, Mumbai
1 Opening(s)
0 To 2.0 Year(s)
4.80 LPA TO 4.80 LPA
Role Details: Designation: Executive- Digital Customer Connect & Experience, OutboundRole type: Wealth Associate Department: DigitalReporting to: Deputy Manager / Senior Manager - Digital Customer Connect & ExperienceLocation: Mumbai HO
Your Role (summary):
1) This role will be responsible for2) Engage existing customers through outbound calls driven by service triggers, lifecycle events, and digital activity. 3) Drive ...
1 Opening(s)
1.0 Year(s) To 3.0 Year(s)
3.00 LPA TO 3.00 LPA
Telecaller
Handling inbound calls/queries and outbound calling.Respond to customer query on Mail & converse with customer (internal/external). Coordination with customer and team member to resolve customer issue.
Customer Support Executive (Voice & Email Support)
📍 Location: Borivali, Mumbai 💼 Experience: Minimum 1 Year (Real Estate / Life Insurance / Loan Department preferred)🕒 Full-Time | ...
1 Opening(s)
3.0 Year(s) To 6.0 Year(s)
7.00 LPA TO 8.00 LPA
1) Call Centre & Lead Management
Manage the entire Lead Management Call Centre operations, ensuring optimal call centre manpower productivity.
Drive day-to-day Call Centre activities and implement new initiatives to improve performance.
Coordinate with the IT team on new initiatives and system-related projects.
Ensure quality lead generation and conversion.
2) Campaign Management
Plan, execute and monitor ...
1 Opening(s)
4.0 Year(s) To 5.0 Year(s)
4.00 LPA TO 5.00 LPA
CRM JD:
Post-Sales Communication
Serve as the primary point of contact for customers from booking to possession.
Provide regular updates and support throughout the post-sales lifecycle.
Loan Processing
Coordinate with banking partners for loan approvals, documentation, and disbursements.
Prepare and manage essential documents including:
Welcome emails
Payment receipts
Sale agreements
Demand letters
Bank NOCs
ROCs
Interest letters
Debit/Credit notes
Reminder letters
Possession letters
Customer Support
Address and resolve ...