Manager/ Senior Manager – Human Resources Mumbai, Gurgaon, Delhi

Job Description:

KEY RESPONSIBILITIES: -

Recruitments and Selection:

·       Responsible for recruitment and selection of frontline sales people.

·       Identifying low cost hiring sources

·       Ensuring a robust manpower pipeline to take care of existing as well as expected vacancies.

·       Tracking of hiring to ensure year end manpower plans are met.

Joining & On-Boarding:

·       Responsible for smooth on-boarding of new hires

·       Ensuring timely generation of Emp Codes

·       Ensuring timely generation of appointment letters

·       Coordination and ensuring attendance for HR Induction and orientation program.

HR Operations:

·       Ensuring proper and complete documentation post selection of candidates.

·       Collection of all reqd pre-joining documents.

·       Collection of Joining kit/post joining documents from the candidates.

·       Ensuring timely dispatch of Joining KITs to HO.

·       Leave and Attendance management for new joinees

HRIS:

·       Required to maintain various HR MIS related to Hiring/Sourcing/Funnel/Employee engagement/attrition etc.

·       Publishing HR dashboards and attrition analysis data to business stakeholders.

Query and Grievance Management:

·       As HR SPOC, responsible for managing employee related queries and their resolution.

·       Ensuring proactive employee communication on process and policies.

·       Handling of employee grievances and taking proactive steps to ensure local level resolution of grievances.

·       Track employee escalations and take proactive steps to control escalations.

Exit Management:

·       Keeping track of all exits happening within the zone

·       Conducting exit interviews of Front line sales employees and doing attrition analysis.

·       Timely inputs to HR Ops team for Stop salary and processing of F&F Settlement.

Staffing:

·       Managing vendor payment and liasioning with HO for the same.

·       Manage IJP roll out and closure on system, send regret and congratulatory mails.

·       Drive sourcing through Employee referrals and Portals

MDP:

·       Responsible for collating the MDP nominations for the Zone.

·       Tracking & ensuring 100% adhrerence to the nomination

·       Coordinating Bhandan logistics, nomination etc.

Engagement:

·       Connect up with top & bottom FOS

·       Pulse/ Kenexa/ Bottoms Up  calls with FOS

.

CARS Management:

·       Salary Issues

·       Incentive

·       CMOB etc