Retail Store Sales Manager / Executive (Luxury Furniture Store), Mahalaxmi, Mumbai/ Hyderabad

Job Description:

• Acquisition of new clients
• Lead conversion from numerous marketing channels
• Management of customer relationships
• Creating a short- and long-term sales plan with the intention of achieving the given objectives
• Consistently meet revenue goals in accordance with team/organizational goals
• Actively looking for possibilities to upsell and cross-sell to existing customers
• Obtaining referrals from the current clientele to widen the sales pipeline
• Recognize customer needs and provide insights for improving the product portfolio based on interactions with and feedback from customers
• Reporting and operations
• Overseeing pre- to post-sales support activities for the designated goods and regions while guaranteeing the greatest level of client satisfaction
• Create and execute a strategic sales plan that expands our customer base and extends the company's reach
• Meet with potential clients and grow long-lasting relationships that address their needs
• Recruit sales representatives, set objectives, train and coach them, and monitor their performance
• Identify knowledge gaps within the team and develop plans for filling them
• Ensure that company quotas are met by holding daily check-ins with sales team to set objectives and monitor progress
• Achieve company objectives by planning thoroughly, setting sales goals, analyzing performance data, and making forecasts
• Generate leads, and establish and nurture client relationships
• Develop skills continuously for hiring, training, and leading team members, and ensure that they're using effective sales tactics to meet revenue objectives
• Manage the month-end and year-end close processes
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• Min 5+ years experience in retail sales and customer success experience
• Bachelors degree in business or related field.
• Background of interior or architecture will be helpful
• Strong communication skills, both verbal and written
• Proficient with numbers to analyze sales data and produce reports
• Possess leadership and public speaking skills in order to motivate the workforce
• Should have good antiquates
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.