21 Job openings found

KEY RESPONSIBILITIES Digital Customer Engagement Call Quality Audit of digital calls taken by respective team members. Ensuring quality in Digital calls and responsible for Call Quality Scores. Reduction in CXO escalation / Service Grievance 13M & 25M Persistency Driving 0-60-day collection by calling the customers / sellers Driving 0-90-day collection by calling the customers / sellers Creating visibility ...

Employment Type: Full Time, Permanent   Job Description: Comfortable with Shift Timings 12:00p.m -9:00p.m 5:00p.m -2:00am. 8:00a.m – 5:00p.m   Position Overview: The Associates provides support to multiple Medium to large scale internal and external clients by conducting Culture/HRTA & other products surveys using tools to collect data by providing client with extensive analysis, reporting and insights that enables client to influence ...

KEY RESPONSIBILITIES  Strengthening channel/Bank partner relationshipwith regular engagement Engage regularly with partners to monitor andimprove performance and tracking of key metrics. Ensuring Regular governance to discuss the KPImovements To be the one stop solution provider for channel and bankfor renewal related queries Co-ordination with cross functional teams for newinitiatives and ...

  The role involves end-to-end responsibility for solar system design, including detailed engineering, site assessments, layout planning, and documentation. The candidate will play a key role in preparing accurate design deliverables using industry-standard software and ensuring seamless coordination with project stakeholders. A strong understanding of solar design principles, site measurements, and ...

Job Title: Customer Service Manager Grade: Division/Department: Profile Division Work Location: Kanpur Total Work Experience: 8 – 10 years Age /Gender Preference (if any): Male Travel Required: Yes Reports to (Title of Manager): GM EDUCATION QUALIFICATION: BTech/Engineer OTHER PROFESSIONAL COURSES/CERTIFICATION (if required): CRM, Data Analytics DUTIES AND RESPONSIBILITIES: Job Summary: To ensure the highest level of customer satisfaction by overseeing and optimizing ...

Resolution of Queries: Resolve all escalated complaints from Agent Advisor & Customers within the defined Service Level Agreement’s Ensure adherence to documented processes, procedures and controls  Liaise with other support units in Home Office (such as Operations, Products, Actuaries, Finance, Admin, IT) to ensure that all local queries/complaints are resolved Ensure follow up with ...

Employment Type: Full Time, Permanent   Job Description: Comfortable with Shift Timings 12:00p.m -9:00p.m 5:00p.m -2:00am. 8:00a.m – 5:00p.m   Senior AnalystJob InformationJob Title Senior AnalystTrack ProfessionalBusiness Unit Global Operations – Leadership Advisory ServicesTypical target Utilization/Productivity, Quality & TrainingReports toManager IEducation Graduates/Post Graduates (prefer but not limited to Computer Science/IT/Statistics)Shift Timings Willing to work in shiftsWork Experience 3- ...

Employment Type: Full Time, Permanent   Job Description: Comfortable with Shift Timings 12:00p.m -9:00p.m 5:00p.m -2:00am. 8:00a.m – 5:00p.m Job Information Job Title Analyst ITrack ProfessionalBusiness Unit Global Operations – Leadership Advisory ServicesTypical target Utilization/Productivity, QualityReports to Manager IEducation Graduates/Post Graduates (prefer but not limited to Computer Science/IT/Statistics) Shift Timings Willing to work in shiftsWork Experience 2-4 yearsScope Job Description:Role overview:Delivery ...

Employment Type: Full Time, Permanent   Job Description: Comfortable with Shift Timings 12:00p.m -9:00p.m 5:00p.m -2:00am. 8:00a.m – 5:00p.m Job Information Job Title Analyst IITrack ProfessionalBusiness Unit Global Operations – Leadership Advisory ServicesTypical target Utilization/Productivity, QualityReports to Manager IEducation Graduates/Post Graduates (prefer but not limited to Computer Science/IT/Statistics) Shift Timings Willing to work in shiftsWork Experience 2-4 yearsScope Job Description:Role overview:Delivery ...

Employment Type: Full Time, Permanent   Job Description: Comfortable with Shift Timings 12:00p.m -9:00p.m 5:00p.m -2:00am. 8:00a.m – 5:00p.m Shift Timings Willing to work in shifts Job Title: Automation Solutions Specialist Position Overview: We are seeking a dynamic and self-motivated Automation Solutions Specialist to join our team. The ideal candidate will have hands-on experience with Microsoft SharePoint, Power Automate, and Python, ...