Circle Head/ AVP Collection- Chennai
1 Nos.
90914
Full Time
12.0 Year(s) To 20.0 Year(s)
40.00 LPA TO 50.00 LPA
Sales / BD
Banking/Financial Services
Job Description:
- Strategy formulation and implementation:
- To achieve goals set by organization in terms of collection efficiency, provision reversals, etc
- To keep the team motivated at all times
- To develop liaison with alternative channels – Authorities, Influential Personalities, Prominent Lawyers etc. so as to be able to handle contingencies and facilitate efficacious functioning of the recovery department , in line with company’s rules and regulations
- Maintain an effective review mechanism to monitor results
- Educating DM’s on appropriate contract allocation practices and ensuring the adherence of the same whenever allocations required in the regions
- Ensuring and leveraging productivity of collections department employees right from inception
- Budget & Profitability:
- To monitor , drive and review the field force towards achieving the budgeted recovery
- Ensure effective recovery of debt and NPA management
- Drive Profitability & Ensure Portfolio Quality Maintenance
- Ensuring Timely repossession to ensure minimal disposal losses, as per management norms
- Product & Process related:
- To understand reports and review team basis of reports and data
- Identifying factors which can improve collection output
- Identify non-performers and report to Head of department
- Devise and develop process & procedures aimed at reducing cost of collections
- Co-create service standards in collaboration with other departments
- Ensure audit compliance and rating parameters are met
- HR & People management:
- Provide guidance to teams to maintain an environment that encourages participation, teamwork
- Provide training support and content for functional and behavioural training of vertical field executives and managers for their development and retention
- Improving engagement of department
- To co-ordinate with the Accounts, Legal, Operations, H.R. and all other Functions for inputs and related functional support
- Customer related:
Addressing customer concerns, pertaining to collections
Key Skills :
Company Profile
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