31 Job openings found

Job Title: Customer Service Manager Grade: Division/Department: Profile Division Work Location: Kanpur Total Work Experience: 8 – 10 years Age /Gender Preference (if any): Male Travel Required: Yes Reports to (Title of Manager): GM EDUCATION QUALIFICATION: BTech/Engineer OTHER PROFESSIONAL COURSES/CERTIFICATION (if required): CRM, Data Analytics DUTIES AND RESPONSIBILITIES: Job Summary: To ensure the highest level of customer satisfaction by overseeing and optimizing ...

Role Details: Designation: Lead Digital Customer connect ExperienceRole type: People ManagerDepartment: DigitalReporting to: Director and Head- DigitalLocation: Mumbai HO Your Role (summary): AVP and Lead Digital Customer connect and Experience This role will be responsible for 1. Establish Customer connect for helping customers with challenges faced for transactions or servicing their queries2. Developing and implementing Digital customer service ...

Role & responsibilities   The activities and strategies a company uses to keep existing customers engaged and continuing to do business with them over time. Narrower and more focused on the period after the initial purchase. It centers on building loyalty, reducing churn (customer loss), and maximizing the lifetime value of each customer. To ...

Role Details: Designation: Senior Manager- Digital Customer connect and Experience, OutboundRole type: Individual contributorDepartment: DigitalReporting to: AVP and Lead Digital Customer connect & ExperienceLocation: Mumbai HO Your Role (summary): This role will be responsible for 1. Establish out bound Customer connect for helping customers/ prospects and partners with out bound queries2. Implementing Digital customer service strategies to ...

Role Details:Designation: Senior Manager- Digital Customer connect  Experience, InboundRole type: Individual contributorDepartment: DigitalReporting to: AVP & Lead Digital Customer connect & ExperienceLocation: Mumbai HO Your Role (summary): This role will be responsible for1. Establish in bound Customer connect through calls, mails, messages and social media feeds for helping customers/ prospects and partners with in ...

Job Type: Full Time  Job Title: Regional Manager Grade: Division/Department: Profile Division Total Work Experience: 10 – 12 years Age /Gender Preference (if any): Male Travel Required: Yes Reports to (Title of Manager): GM EDUCATION QUALIFICATION: BTech/MBA OTHER PROFESSIONAL COURSES/CERTIFICATION (if required): CRM, Data Analytics Job Objective: - To provide strategic leadership and direction for the retail sales division within ...

Digital Technology This role will be responsible for Develop, manage and upgrade Digital Assets like Websites, Mobile Apps, APIs, Digital technology stack for Digital assets like Mobile apps, website, API stack and integrations with focus on best in class customer experience Vendor and stake holder management with the focus on cutting edge technology adoption Manage ...

Role: Sales Co-ordinator (Lead Generation)Designation: Sales Co-ordinatorGender: Female / MaleSalary range: As per Industry standard Years of experience required: Fresher/1 to 2 yrs of exp in Tele-calling Role Summary:  Responsible for supporting the strategic identification and generation of potential business leads, ensuring a steady flow of prospects to empower the company's growth within ...

We are looking for a Head Of Corporate Sales who will be responsible for leading the development,execution, and growth of the corporate sales strategy in the business formats in responsibilities. like QSR,HPO, FOFO, Airports, Vending Machine as per geographical spread responsibilities and managementscall.This position will drive revenue through partnerships, catering ...

Key Responsibilities: Customer Relationship Management: Build and maintain strong relationships with key modern trade accounts, including supermarkets, hypermarkets, and retail chains. Act as the primary point of contact for assigned accounts, addressing concerns, and ensuring high levels of customer satisfaction. Sales Planning and Execution: Develop and implement sales plans to achieve assigned targets. Analyze sales data ...