2 Opening(s)
5.0 Year(s) To 10.0 Year(s)
5.00 LPA TO 7.00 LPA
We are seeking a skilled and highly motivated Service Manager to oversee the repair and maintenanceservices for LED TV, Air Conditioners, and Washing Machines. The successful candidate will beresponsible for managing service technicians, optimizing service operations, and enhancing customerexperience.Key Responsibilities:Team Leadership: Lead and mentor a team of service technicians, providing ...
1 Opening(s)
3.0 Year(s) To 7.0 Year(s)
4.00 LPA TO 4.50 LPA
Handle and manage complaints received via ERP, regulatory portals and leadership team.
Ensure 100% closure of customer issues received via above sources within stipulated TAT.
Responsible for ensuring delivery of exemplary customer experience.
Ability to think, plan and execute with a “start-up” mentality.
Recruit, mentor and develop service agents and nurture an environment where ...
1 Opening(s)
10.0 Year(s) To 15.0 Year(s)
20.00 LPA TO 20.00 LPA
Role Details:
Designation: AVP and Lead Digital Customer connect ExperienceRole type: People ManagerDepartment: DigitalReporting to: Director and Head- DigitalLocation: Mumbai HO
Your Role (summary): AVP and Lead Digital Customer connect and Experience
This role will be responsible for
1. Establish Customer connect for helping customers with challenges faced for transactions or servicing their queries2. Developing and implementing Digital customer ...
1 Opening(s)
15.0 Year(s) To 20.0 Year(s)
10.00 LPA TO 15.00 LPA
Job Summary:
The Program Manager is responsible for managing and coordinating large-scale, multi-project programs designed to deliver enterprise telecom solutions. This role involves overseeing the implementation of services such as high-speed internet, MPLS, SD-WAN, and cloud connectivity solutions, ensuring alignment with strategic objectives, timelines, and budgets. The Program Manager collaborates with ...
1 Opening(s)
6.0 Year(s) To 10.0 Year(s)
4.00 LPA TO 10.50 LPA
Person will be responsible for ensuring the efficient and effectivemaintenance of all equipment, facilities, and infrastructure across multiple restaurant,Base Kitchens, Retail locations within the QSR chain. This role involves overseeingpreventive maintenance, repairs, and emergency fixes, ensuring compliance with safetyand health regulations, and maintaining optimal functionality for all restaurant operations.
Maintenance ...
1 Opening(s)
2.0 Year(s) To 4.0 Year(s)
6.00 LPA TO 6.50 LPA
1. Job Purpose StatementTo handle RBI complaints, customer complaints, provide appropriate solutions and alternatives within thetime limits; follow up to ensure resolution. Keep records of customer interactions, process customeraccounts and file documents. Follow communication procedures, guidelines and policies. Take the extramile to engage customers.2: Duties & Responsibilitieso Ownership of all ...
1 Opening(s)
5.0 Year(s) To 10.0 Year(s)
12.00 LPA TO 12.00 LPA
Role Details:
Designation: Senior Manager- Digital Customer connect and Experience, OutboundRole type: Individual contributorDepartment: DigitalReporting to: AVP and Lead Digital Customer connect & ExperienceLocation: Mumbai HO
Your Role (summary):
This role will be responsible for
1. Establish out bound Customer connect for helping customers/ prospects and partners with out bound queries2. Implementing Digital customer service strategies to ...
1 Opening(s)
15.0 Year(s) To 23.0 Year(s)
25.00 LPA TO 30.00 LPA
Job Summary:
The Chief Information Security Officer (CISO) for the Internet Service Provider (ISP) industry is a senior executive responsible for safeguarding the organization's infrastructure, customer data, and networks against cyber threats. This role ensures the secure delivery of ISP services, compliance with telecom and cybersecurity regulations, and resilience against evolving ...
1 Opening(s)
5.0 Year(s) To 10.0 Year(s)
12.00 LPA TO 16.00 LPA
Job Summary:
The End User Support Manager will oversee the end-user support team, ensuring efficient and effective resolution of technical issues. This role involves managing support operations, developing support strategies, and maintaining high levels of customer satisfaction.
Key Responsibilities:
Lead and manage the end-user support team, providing guidance and support.
Develop and implement support ...
1 Opening(s)
1.0 Year(s) To 5.0 Year(s)
15.00 LPA TO 16.00 LPA
Fire AND Safety officer
Job Title: Fire AND Safety officer
Department: HR AND Admin
Reports to: AVP – HR AND Admin
Experience: 1 to 5 years
Required Qualification:
1) B.E. (Fire) from National Fire Services College (NFSC) Nagpur OR
2) Four year Graduation Degree (B Tech / BE or equivalent) in Fire Technology / Fire Engineering/ Safety and Fire Engineering from college/ University approved by AICTE/UGC
OR
3 ...