207 Job openings found

The activities and strategies a company uses to keep existing customers engaged and continuing to do business with them over time. Narrower and more focused on the period after the initial purchase. It centers on building loyalty, reducing churn (customer loss), and maximizing the lifetime value of each customer. To increase the ...

1)      SAP MM management: having good knowledge of SAP MM- Creation of Material code / Service code, Purchase Order creation & Release with proper approvals, Open PO report & solving query of IT & Finance team related to SAP MM.  Documents record.   2)      Vendor induction: Ensure to get proper KYC form Supplier and get ...

KEY RESPONSIBILITIES Digital Customer Engagement Call Quality Audit of digital calls taken by respective team members. Ensuring quality in Digital calls and responsible for Call Quality Scores. Reduction in CXO escalation / Service Grievance 13M & 25M Persistency Driving 0-60-day collection by calling the customers / sellers Driving 0-90-day collection by calling the customers / sellers Creating visibility ...

Key Responsibilities:• Customer Acquisition: Identify and target potential customers in the region, particularlydistributors of anchor clients, to expand the SCF portfolio.• Relationship Management: Establish and maintain strong relationships with clients tounderstand their financing needs and provide Channel Finance limits.• Sales Target Achievement: Develop and execute effective sales strategiesto consistently meetand ...

Resolution of Queries: Resolve all escalated complaints from Agent Advisor & Customers within the defined Service Level Agreement’s Ensure adherence to documented processes, procedures and controls  Liaise with other support units in Home Office (such as Operations, Products, Actuaries, Finance, Admin, IT) to ensure that all local queries/complaints are resolved Ensure follow up with ...

Digital Technology This role will be responsible for Develop, manage and upgrade Digital Assets like Websites, Mobile Apps, APIs, Digital technology stack for Digital assets like Mobile apps, website, API stack and integrations with focus on best in class customer experience Vendor and stake holder management with the focus on cutting edge technology adoption Manage ...

Below are the key activities to be performed by an AOM for the mapped Branch: Handling Customer Escalation Closure of Bank Account - Open items Responsible for Liquidation of Repo cases within decided TAT. Responsible for increase the Average selling Price Ensuring efficient processes, Productivity, and quality standards Managing a team of operational staff. Implementing strategies to ...

Responsibilities & Duties:  Planning, budgeting and MIS on regular basis  Procurement activities for services and materials  To study civil design drawings, design optimization, BOQ  To identify contractors for foundations, control rooms, precast boundary walls, fencing walls, road construction, ground levelling, land development and various other civil works  Hiring of JCB, ...

Job Responsibilities: Day to day liaison with Overseas Customers, proactively understand Customer`sNeeds and offer immediate solution to their Needs/ Situation2. Managing Pre & Post Export Documentation3. Handle Inbound Calls to address the customer’s queries regarding the ProductPortfolio4. Follow up with the customers to expedite their Orders.5. Coordinate with Plants/ Logistics for ...

The primary responsibility of this role is to acquire PCG (Private Client Group) / HNI (High Net-worth Individual) clients and ensure a smooth transition to the dealing team. Additionally, the role involves actively managing the HNI desk, ensuring client satisfaction, retention, and growth of the HNI portfolio. Key Result Areas Supporting Actions HNI / ...