322 Job openings found

Job Title Quality Analyst – VRM (Outbound Processes) Role Summary The Quality Analyst (QA) will monitor and evaluate outbound VRM (Virtual Relationship Manager) interactions to ensure compliance, proper financial advisory, and superior customer experience. The role focuses on identifying performance gaps, reducing risk, and coaching agents to optimize conversion and service quality. Key Responsibilities Call ...

Role : Training Lead – Service (FR Training and Service Journeys)Positions : 1 Opening (Role Based out of - Gurugram)Type : Full Time, Work from OfficeReporting to : Head – Service / Head – L and DExperience : 7–12 years of relevant experience (Service Training, Technical Training, Field Service Operations, L and D)Your Role ...

Job Title: Area Service Manager Grade: Division/Department: Profile Division Age /Gender Preference (if any): Male Travel Required: Yes Reports to (Title of Manager): GM EDUCATION QUALIFICATION: BTech/Engineer OTHER PROFESSIONAL COURSES/CERTIFICATION (if required): CRM, Data Analytics DUTIES AND RESPONSIBILITIES: Job Summary: To ensure the highest level of customer satisfaction by overseeing and optimizing customer service operations, material installation, building and maintaining strong client ...

Job Title: Area Service Manager Grade: Division/Department: Profile Division Work Location: Noida, East Delhi, Ghaziabad -1 South & Central Delhi -1West & North Delhi - 1Gurgaon, Manesar, Faridabad - 1 Total Work Experience: 8 – 10 years Age /Gender Preference (if any): Male Travel Required: Yes Reports to (Title of Manager): GM EDUCATION QUALIFICATION: BTech/Engineer OTHER PROFESSIONAL COURSES/CERTIFICATION (if required): CRM, ...

We are seeking a highly organized and proactive SDSA (Service Delivery and Service Assurance)engineer to oversee the efficient delivery and assurance of services for our BB customers / Partnerswithin the designated area. The successful candidate will be responsible for ensuring the achievement ofKPIs through continuous improvement initiatives.Responsibilities: Ensure timely service ...

We are seeking a highly organized and proactive SDSA (Service Delivery and Service Assurance)engineer to oversee the efficient delivery and assurance of services for our BB customers / Partnerswithin the designated area. The successful candidate will be responsible for ensuring the achievement ofKPIs through continuous improvement initiatives.Responsibilities: Ensure timely service ...

Job Summary:   This role will be leading the Strategic Planning, Deployment, Maintenance and Performance of the Fibre Network Infrastructure, Service Delivery & Service Assurance.   Key Responsibilities:   Fibre Network Strategy & Operations Develop and lead the strategic expansion, modernization, and maintenance of the fibre network. Oversee network design, build-out, splicing, testing, and commissioning activities. Ensure high ...

Job Description Title: Service & Application EngineerReports To: Senior Service ManagerPeers: ASMs, Service Engineers & Application SpecialistsOther Key Relationships: RSMs, KOLs, Customers, Service Associates & Other Functional Support StaffSummary of Position The Service & Application Engineer’s primary responsibility is to deliver high-quality service to enhance customer loyalty and advocacy. The role involves: • Enrolling ...

Job Description Title: Service & Application EngineerReports To: Senior Service ManagerPeers: ASMs, Service Engineers & Application SpecialistsOther Key Relationships: RSMs, KOLs, Customers, Service Associates & Other Functional Support StaffSummary of Position The Service & Application Engineer’s primary responsibility is to deliver high-quality service to enhance customer loyalty and advocacy. The role involves: • Enrolling ...

Proficiency at Shop floor, Service & Maintenance of automobile with Service standards, Team Management with a proven track record of Planning & implementing effective control measures to reduce Running costs of the unit.  Well versed in handling overall functioning of processes & Implementing processes in line with the policies.  A project ...