2 Opening(s)
8.0 Year(s) To 15.0 Year(s)
12.00 LPA TO 18.00 LPA
Job Title: Customer Service
Manager Grade:
Division/Department: Profile Division
Work Location: Kanpur
Total Work Experience: 8 – 10 years
Age /Gender Preference (if any): Male
Travel Required: Yes
Reports to (Title of Manager): GM
EDUCATION QUALIFICATION: BTech/Engineer
OTHER PROFESSIONAL COURSES/CERTIFICATION (if required): CRM, Data Analytics
DUTIES AND RESPONSIBILITIES:
Job Summary:
To ensure the highest level of customer satisfaction by overseeing and optimizing ...
1 Opening(s)
25.0 Year(s) To 35.0 Year(s)
35.00 LPA TO 40.00 LPA
Job Summary:
This role will be leading the Strategic Planning, Deployment, Maintenance and Performance of the Fibre Network Infrastructure, Service Delivery & Service Assurance.
Key Responsibilities:
Fibre Network Strategy & Operations
Develop and lead the strategic expansion, modernization, and maintenance of the fibre network.
Oversee network design, build-out, splicing, testing, and commissioning activities.
Ensure high ...
1 Opening(s)
18.0 Year(s) To 27.0 Year(s)
35.00 LPA TO 50.00 LPA
Role Overview:
This role supports the CTO in leading the technology vision and operational execution. This role bridges strategic planning and technical operations, ensuring high service availability, optimized infrastructure, and efficient delivery. This position will oversee critical functions including the Network Operations Center (NOC), Service Delivery, Telco Operations, and Field Operations — aligning them with the company’s goals for ...
1 Opening(s)
12.0 Year(s) To 15.0 Year(s)
40.00 LPA TO 50.00 LPA
1. IT Service & Support Management:
Lead and manage day-to-day IT operations, ensuring reliable performance and efficiency of systems.
Oversee IT maintenance, troubleshooting, and enhancements to minimize downtime and improve user experience.
Implement operational processes and frameworks to support organization-wide IT initiatives.
Ensure the availability of IT support services, including a helpdesk for technical issues ...
1 Opening(s)
8.0 Year(s) To 10.0 Year(s)
20.00 LPA TO 23.00 LPA
Responsible for managing Quality for distribution channels, for driving Quality, Service Excellence & Innovation based projects and initiatives for home office and field teams. Key deliverable areas will be Project Delivery using Lean Six-Sigma, Design Thinking, Project Management, Process Excellence, Business Process Management, Training and building QDNA.
KEY RESPONSIBILITIES
Project Management and ...
1 Opening(s)
5.0 Year(s) To 10.0 Year(s)
15.00 LPA TO 20.00 LPA
Lead and manage the end-user support team, providing guidance and support.
Develop and implement support strategies to improve service delivery.
Monitor and analyse support metrics to identify areas for improvement.
Ensure timely and effective resolution of technical issues.
Collaborate with other departments to address and resolve user issues.
Maintain up-to-date knowledge of industry trends and ...
1 Opening(s)
5.0 Year(s) To 8.0 Year(s)
6.50 LPA TO 6.50 LPA
Job Description for Customer Service
Key Responsibilities:
Acceptance and scrutiny of financial and non-financial transaction over the counter. Addressing queries of walk-in investors and distributors.
Time-stamping applications and ensuring necessary system entries and dispatch to RTA local branch
Coordinate with RTA branches which are part of the corresponding Zone and with local sales team ...
1 Opening(s)
5.0 Year(s) To 8.0 Year(s)
6.50 LPA TO 6.50 LPA
Job Description for Customer Service
Key Responsibilities:
Acceptance and scrutiny of financial and non-financial transaction over the counter. Addressing queries of walk-in investors and distributors.
Time-stamping applications and ensuring necessary system entries and dispatch to RTA local branch
Coordinate with RTA branches which are part of the corresponding Zone and with local sales team ...
1 Opening(s)
2.0 Year(s) To 4.0 Year(s)
6.00 LPA TO 6.50 LPA
1. Job Purpose StatementTo handle RBI complaints, customer complaints, provide appropriate solutions and alternatives within thetime limits; follow up to ensure resolution. Keep records of customer interactions, process customeraccounts and file documents. Follow communication procedures, guidelines and policies. Take the extramile to engage customers.2: Duties & Responsibilitieso Ownership of all ...
1 Opening(s)
18.0 Year(s) To 20.0 Year(s)
40.00 LPA TO 40.00 LPA
Head – Supply Chain ManagementVertical: Supply ChainDepartment: Head of DepartmentLocation: Mumbai
Qualification:
Bachelor’s Degree in Engineering and Master’s Degree in Management (Specialization in Materials Management/ Operations preferred)
Experience:
18+ years leading Supply Chain Management, with at least 5+ years as a Functional Head Hands-on experience in SAP (MM, MRP, SD modules) and advanced supply chain analytics.Certifications ...