70 Job openings found

1. Job Purpose StatementTo handle RBI complaints, customer complaints, provide appropriate solutions and alternatives within thetime limits; follow up to ensure resolution. Keep records of customer interactions, process customeraccounts and file documents. Follow communication procedures, guidelines and policies. Take the extramile to engage customers.2: Duties & Responsibilitieso Ownership of all ...

Position Title: Quality Head – Profile Business No. of Position: 1 Job Location: Kanpur, Uttar Pradesh Designation: Manager Gender: Male Age: 30-40 Years Total Experience Required: 10-15 years Travel Required: Yes Reporting to: General Manager Education: PGD -PPT CIPET/BE/B.Tech in Mechanical Engineering / Production Engineering/Manufacturing Technology Key Responsibilities:  Ensure the quality parameters of incoming material as per the CPL quality ...

Resolution of Queries: Resolve all escalated complaints from Agent Advisor & Customers within the defined Service Level Agreement’s Ensure adherence to documented processes, procedures and controls  Liaise with other support units in Home Office (such as Operations, Products, Actuaries, Finance, Admin, IT) to ensure that all local queries/complaints are resolved Ensure follow up with ...

Job Description for Client Services Officer - Chennai Key Responsibilities: Acceptance and scrutiny of financial and non-financial transaction over the counter. Addressing queries of walk-in investors and distributors. Time-stamping applications and ensuring necessary system entries and dispatch to RTA local branch Coordinate with RTA branches which are part of the corresponding Zone and with ...

Location: Candidates based out of Mumbai only  Experience: 3 to 6 years  Education: LLB Mandatory  Department: Procurement (Contract)  CTC: Up to 12.5 LPA for Sr. Executive and up to 15 LPA for Assistant Manager  Main Key Responsibilities: Negotiated and Drafted Complex Agreements, Litigation & Dispute Resolution. Industry: Renewables/ Solar/ Wind  Contract Management: Excels at negotiating contract ...

Role Details: Designation: Lead Digital Customer connect ExperienceRole type: People ManagerDepartment: DigitalReporting to: Director and Head- DigitalLocation: Mumbai HO Your Role (summary): AVP and Lead Digital Customer connect and Experience This role will be responsible for 1. Establish Customer connect for helping customers with challenges faced for transactions or servicing their queries2. Developing and implementing Digital customer service ...

  Company: Leading Manufacturer in Delhi   Title: E-Commerce Manager Location: Delhi Office Timings: 10 AM – 7 PM (Day Shift, 6 Days Working) Job Responsibilities: • Manage and optimize product listings on e-commerce platforms like Amazon, Flipkart, JioMart, Nykaa, Myntra, IndiaMART, Meesho, etc. • Oversee product uploads, catalog management, and order processing to ensure smooth ...

Role & responsibilities   The activities and strategies a company uses to keep existing customers engaged and continuing to do business with them over time. Narrower and more focused on the period after the initial purchase. It centers on building loyalty, reducing churn (customer loss), and maximizing the lifetime value of each customer. To ...

Handle and manage complaints received via ERP, regulatory portals and leadership team. Ensure 100% closure of customer issues received via above sources within stipulated TAT. Responsible for ensuring delivery of exemplary customer experience. Ability to think, plan and execute with a “start-up” mentality. Recruit, mentor and develop service agents and nurture an environment where ...

Handling and Monitoring of Against cases and Compliance Part.● Ensure to Present Against cases Mis to Sr.Managements● Personally Handle Cases filed Against Company Sr.Managements● Cases related All documents retrieve and upload in portal● Ensure to provide correct data to Compliance team and resolve the issues. KEY RESPONSIBILITIES*● Against cases Manage Centrally ...