19 Job openings found

Role & responsibilities   Customer experience ,Customer Management,Customer Success,Client Onboarding Upselling,Communication Skills,Account Management,Client Success,Revenue Expansion Process Improvement Initiatives,Process Implementation. Churn management, enhanced customer engagement and advocacy, renewal quotas, CSAT scores, etc. Building an onboarding team from scratch, and handling CS operations and  programs, directly under the vice president of customer success. Independently lead a customer success platform implementation project ...

Key Responsibilities: Chatbot Strategy & Management:o Develop and manage the end-to-end chatbot strategy for customeronboarding and sales, customer service, and collections across platformssuch as WhatsApp, website, and our Saathi mobile App.o Drive chatbot improvements, focusing on business outcomes such asenhanced customer experience, increased conversion rates, and efficientcollections.o Define the roadmap ...

Handle and manage complaints received via ERP, regulatory portals and leadership team. Ensure 100% closure of customer issues received via above sources within stipulated TAT. Responsible for ensuring delivery of exemplary customer experience. Ability to think, plan and execute with a “start-up” mentality. Recruit, mentor and develop service agents and nurture an environment where ...

POSITION: Deputy Manager – Customer Service Reports to (Position): Manager – Customer Service Position Purpose: Managing branch operations and customer service. Being the liaison to the RTA and Sales Team for the location / zone. Principal Accountabilities : Perform branch operation functions such as receiving/ verifying applications and time stamping. Ensuring timely submission to local RTA branch and reporting of the same ...

  Company: Leading Manufacturer in Delhi   Title: E-Commerce Manager Location: Delhi Office Timings: 10 AM – 7 PM (Day Shift, 6 Days Working) Job Responsibilities: • Manage and optimize product listings on e-commerce platforms like Amazon, Flipkart, JioMart, Nykaa, Myntra, IndiaMART, Meesho, etc. • Oversee product uploads, catalog management, and order processing to ensure smooth ...

Chief Manager – Fee Products to spearhead the development, marketing, and sales of insurance, value-addedservices (VAS), and insure-tech solutions. The ideal candidate will have deep expertise in the insurance sector andcutting-edge insure-tech trends, coupled with strong sales and leadership acumen. This role involves extensivetravel, collaboration with diverse teams, and a ...

Job Description for Client Services Officer - Chennai Key Responsibilities: Acceptance and scrutiny of financial and non-financial transaction over the counter. Addressing queries of walk-in investors and distributors. Time-stamping applications and ensuring necessary system entries and dispatch to RTA local branch Coordinate with RTA branches which are part of the corresponding Zone and with ...

Digital Technology This role will be responsible for Develop, manage and upgrade Digital Assets like Websites, Mobile Apps, APIs, Digital technology stack for Digital assets like Mobile apps, website, API stack and integrations with focus on best in class customer experience Vendor and stake holder management with the focus on cutting edge technology adoption Manage ...

We have 6 days working and no hybrid policy. Showroom Manager:  Kamla Nagar Pusa Road Ghaziabad Noida Pitampura Rajouri garden Chandni Chowk Dwarka Gurgaon Age - Below 45Y Experience – At least 2+ years as showroom Manager with reputed jewelry brands  Industry – Should have jewelry industry experience. Flexible to work anywhere in Delhi – NCR Must have worked in Delhi Market. Primary Responsibilities Operations  ...

POSITION: Deputy Manager – Customer Service Reports to (Position): Manager – Customer Service Position Purpose: Managing branch operations and customer service. Being the liaison to the RTA and Sales Team for the location / zone. Principal Accountabilities : Perform branch operation functions such as receiving/ verifying applications and time stamping. Ensuring timely submission to local RTA branch and reporting of the same ...