43 Job openings found

  Key Responsibilities Strategic Leadership Develop and execute the organization's customer retention and loyalty roadmap aligned with overall business objectives. Drive initiatives to improve customer lifetime value (CLTV), retention rates, repeat purchase behavior, and customer advocacy. Establish scalable frameworks for customer engagement, retention, and loyalty across multiple customer segments. Loyalty Program Management Lead the end-to-end strategy, design, ...

Role & responsibilities   Customer experience ,Customer Management,Customer Success,Client Onboarding Upselling,Communication Skills,Account Management,Client Success,Revenue Expansion Process Improvement Initiatives,Process Implementation. Churn management, enhanced customer engagement and advocacy, renewal quotas, CSAT scores, etc. Building an onboarding team from scratch, and handling CS operations and  programs, directly under the vice president of customer success. Independently lead a customer success platform implementation project ...

Job Summary The Store Manager is responsible for driving sales growth, ensuring operational excellence, delivering exceptional customer experience, and leading a high-performing store team. The role involves overseeing daily store operations, inventory management, customer engagement, staff development, compliance, and execution of marketing and business initiatives while achieving organizational goals for Tanishq ...

Key Responsibilities Store Operations & Sales Management for Franchise of Tanishq Monitor daily individual sales performance against assigned targets and implement corrective actions to achieve business objectives. Manage inventory by placing stock indents through the Symphony system and ensure optimum stock availability. Ensure adequate stock replenishment on the sales floor based on customer demand ...

Role Details: Designation: DM- Digital Customer Connect & Experience, OutboundRole type: Wealth Associate Department: DigitalReporting to: Deputy Manager / Senior Manager - Digital Customer Connect & ExperienceLocation: Mumbai HO Your Role (summary): 1) This role will be responsible for2) Engage existing customers through outbound calls driven by service triggers, lifecycle events, and digital activity. 3) Drive ...

Role Details: Designation: Executive- Digital Customer Connect & Experience, OutboundRole type: Wealth Associate Department: DigitalReporting to: Deputy Manager / Senior Manager - Digital Customer Connect & ExperienceLocation: Mumbai HO Your Role (summary): 1) This role will be responsible for2) Engage existing customers through outbound calls driven by service triggers, lifecycle events, and digital activity. 3) Drive ...

We have 6 days working and no hybrid policy. Showroom Manager:  Kamla Nagar Pusa Road Ghaziabad Noida Pitampura Rajouri garden Chandni Chowk Dwarka Gurgaon Age - Below 45Y Experience – At least 2+ years as showroom Manager with reputed jewelry brands  Industry – Should have jewelry industry experience. Flexible to work anywhere in Delhi – NCR Must have worked in Delhi Market. Primary Responsibilities Operations  ...

  Greet and engage customers to understand their requirements and preferences. Present and explain the product range, features, and benefits to assist customers in making informed purchase decisions. Prepare product quotations/estimates and complete sales transactions accurately. Achieve assigned category-wise sales targets. Assist customers with product returns, exchanges, and repair requests in accordance with company policies. Deliver ...

• Develop and implement sales strategies for sales mix, ticket size, conversion ratio, monthly schemeconversions, repeat buying ratio to achieve and exceed sales targets.• Monitor and analyse sales performance on regular basis (weekly, monthly, quarterly, annual), identifyareas for improvement and implement corrective actions.• Foster a customer centric sales-driven culture among ...

Job Summary: The Sales Head for Direct Point Business for Mumbai will lead and manage the overall Sales Strategy and execution for Direct Points. This role is critical in driving subscriber growth, revenue generation, market expansion in alignment with the company’s business objectives and service standards. Key Responsibilities: Revenue Goals Ensuring the Revenue Goals are achieved as per ...