901 Job openings found

1. IT Service & Support Management Lead day‑to‑day operations for all enterprise applications to ensure system stability, performance, and availability. Monitor application health dashboards and ensure proactive issue prevention and resolution. Manage incident and service request lifecycle, ensuring closure within defined SLAs/TATs. Identify recurring issues and drive problem management activities to eliminate root causes. Ensure ...

1)  Call Centre & Lead Management Manage the entire Lead Management Call Centre operations, ensuring optimal call centre manpower productivity. Drive day-to-day Call Centre activities and implement new initiatives to improve performance. Coordinate with the IT team on new initiatives and system-related projects. Ensure quality lead generation and conversion. 2)  Campaign Management Plan, execute and monitor ...

Key ResponsibilitiesDocumentation & Proposals• Draft, format, and maintain high-quality business proposals, decks, andtechnical documents• Build and manage a structured repository of project evidences, records, andprogress artefacts for internal reviews and external audits• Ensure version control, confidentiality, and traceability across all criticaldocumentsProject & Stakeholder Management• Manage internal and external cross-functional projects ...

JOB ROLE:   Be responsible for production support & release management for application assigned - SRE C1 - Application Performance Management  : APM(Dynatrace). Should ensure application reliability, proactive monitoring, and incident resolution, while supporting enterprise observability and performance goals.   Should possess excellent troubleshooting and analytical skills. KEY RESPONSIBILITIES APM Tool Management Configure, maintain, and optimize APM Tools (Dynatrace, Appdyanmics, Datadog, New ...

Managing the collections through team of COs/DMAs. Responsible for the collection’s performance on various collection parameters such as: a. Arrear resolution b. Bucket wise resolutions (Including the Roll forward rates, Loan loss provisioning, and Penal interest collection for the assigned geographical area.) Performance review on field – monthly basis and Quarterly performance ...

Managing the collections through team of COs/DMAs. Responsible for the collection’s performance on various collection parameters such as: a. Arrear resolution b. Bucket wise resolutions (Including the Roll forward rates, Loan loss provisioning, and Penal interest collection for the assigned geographical area.) Performance review on field – monthly basis and Quarterly performance ...

Team management of front line sales.Increase penetration & support company in growing market sharethrough frontline sales teamTo ensure sale of finance schemes to customers (Within &Outside dealership) as per the targets through the front linesales teamMaintain & improve the relationship with the dealers throughfrontline sales teamResolve the issues escalated by ...

Key Responsibilities End to End closure of customer email/ Grievance Coordination with respective team for closure of the cases Coordination with departments and sharing of RCA Monthly presentation of MIS/PPT Preparation and Updation of SOP’s Process improvement Handling cancellation process Key Performance Indicators Technical Skills: Resolution of customer escalations & Complaints within TAT RCAs and Improvement in the processes to control ...

Allocation of portfolio to vendor basis the past performance trend and FOS availability, creating adequate manpower capacity for the portfolio. Review cases with FOS / TL and work assignment basis the disposition code. Coordinating with agency resources and doing the call planning for better resolution, ensuring appropriate support to the agency on ...

Key Questions : How many years of relevant exp do you have in infection control products? How much % of the accounts have you handled w.r.t our key accounts list shared, along with names of few? How do you build and sustain relationship with KOL’s? How do you identify new business growth opportunities? What are ...