98 Job openings found

Job Description for Customer Service Key Responsibilities: Acceptance and scrutiny of financial and non-financial transaction over the counter. Addressing queries of walk-in investors and distributors. Time-stamping applications and ensuring necessary system entries and dispatch to RTA local branch Coordinate with RTA branches which are part of the corresponding Zone and with local sales team ...

Job Description for Customer Service Key Responsibilities: Acceptance and scrutiny of financial and non-financial transaction over the counter. Addressing queries of walk-in investors and distributors. Time-stamping applications and ensuring necessary system entries and dispatch to RTA local branch Coordinate with RTA branches which are part of the corresponding Zone and with local sales team ...

Job Description for Customer Service Key Responsibilities: Acceptance and scrutiny of financial and non-financial transaction over the counter. Addressing queries of walk-in investors and distributors. Time-stamping applications and ensuring necessary system entries and dispatch to RTA local branch Coordinate with RTA branches which are part of the corresponding Zone and with local sales team ...

  Deputy Manager – Client Services Key Accountabilities: Manage the local branch and upcountry locations in terms of operations, stakeholder management, customer service, sales escalations etc. Perform branch operation functions such as receiving/ verifying applications and time stamping. Ensure timely follow-up and closure on any pending requests for self and team Generating MIS reports for the zone and ...

Job Title/Designation: Advanced Engineer--Infrastructure (Desktop software/hardware), Mumbai   Employment Type: Full Time, Permanent   Job Description:  Division: Technology - Infrastructure Services Summary Description: To resolve, promptly and effectively, whilst demonstrating technical efficiency all support calls relating to desktop software/hardware, installation and maintenance while demonstrating and delivering excellent customer service throughout. Additionally, maintain all relevant procedures and documentation, proactively identify ...

Key Responsibilities: Handle end-to-end customer complaints received through the RBI CMS portal. Act as the liaison between the organization, customers, and the RBI Ombudsman office. Ensure all RBI complaints are resolved within the defined internal and regulatory timelines. Maintain high-quality complaint resolution and minimize repeat complaints. Analyze customer complaints to identify root causes (RCA) and ...

Role Details:Designation:  Manager - Digital Customer Connect and Experience, OutboundRole type: Team ManagerDepartment: DigitalReporting to:  Senior Manager - Digital Customer Connect  Location: Mumbai HOVRM Profile Summary   Role Objective: Build and maintain strong customer relationships through virtual channels   Key Responsibilities:   Manage a portfolio of customers and ensure high engagement. Drive sales of products/services through outbound calls and digital interactions. Provide ...

TITLE: Customer Support AND  Coordination ExecutiveREPORTS TO: Senior Manager Post SalesPreferred Location: Lucknow  Handle inbound calls related to Service & Dispatch Register complaints and service requests in CRM (Google Sheet) Prepare and maintain monthly engineer work data for review Follow up on engineer visits and installation schedules Ensure field engineers fill ...

Key Responsibilities End to End closure of customer email/ Grievance Coordination with respective team for closure of the cases Coordination with departments and sharing of RCA Monthly presentation of MIS/PPT Preparation and Updation of SOP’s Process improvement Handling cancellation process Key Performance Indicators Technical Skills: Resolution of customer escalations & Complaints within TAT RCAs and Improvement in the processes to control ...

A Store Manager overseeing solar projects has a range of responsibilities that ensure smooth operations, efficient inventory management, and effective sales execution. Below are the key responsibilities: 1. Store Operations Management Ensure the store is well-organized and fully stocked with solar equipment (panels, inverters, batteries, charge controllers, etc.). Implement standard operating procedures (SOPs) ...