91 Job openings found

Job Description for Customer Service Key Responsibilities: Acceptance and scrutiny of financial and non-financial transaction over the counter. Addressing queries of walk-in investors and distributors. Time-stamping applications and ensuring necessary system entries and dispatch to RTA local branch Coordinate with RTA branches which are part of the corresponding Zone and with local sales team ...

  Deputy Manager – Client Services Key Accountabilities: Manage the local branch and upcountry locations in terms of operations, stakeholder management, customer service, sales escalations etc. Perform branch operation functions such as receiving/ verifying applications and time stamping. Ensure timely follow-up and closure on any pending requests for self and team Generating MIS reports for the zone and ...

Job Title/Designation: Advanced Engineer--Infrastructure (Desktop software/hardware), Mumbai   Employment Type: Full Time, Permanent   Job Description:  Division: Technology - Infrastructure Services Summary Description: To resolve, promptly and effectively, whilst demonstrating technical efficiency all support calls relating to desktop software/hardware, installation and maintenance while demonstrating and delivering excellent customer service throughout. Additionally, maintain all relevant procedures and documentation, proactively identify ...

Role Details:Designation:  Manager - Digital Customer Connect and Experience, OutboundRole type: Team ManagerDepartment: DigitalReporting to:  Senior Manager - Digital Customer Connect  Location: Mumbai HOVRM Profile Summary   Role Objective: Build and maintain strong customer relationships through virtual channels   Key Responsibilities:   Manage a portfolio of customers and ensure high engagement. Drive sales of products/services through outbound calls and digital interactions. Provide ...

TITLE: Customer Support AND  Coordination ExecutiveREPORTS TO: Senior Manager Post SalesPreferred Location: Lucknow  Handle inbound calls related to Service & Dispatch Register complaints and service requests in CRM (Google Sheet) Prepare and maintain monthly engineer work data for review Follow up on engineer visits and installation schedules Ensure field engineers fill ...

A Store Manager overseeing solar projects has a range of responsibilities that ensure smooth operations, efficient inventory management, and effective sales execution. Below are the key responsibilities: 1. Store Operations Management Ensure the store is well-organized and fully stocked with solar equipment (panels, inverters, batteries, charge controllers, etc.). Implement standard operating procedures (SOPs) ...

Role & responsibilities     1. Office & Operations Management Oversees day-to-day administrative activities Ensures offices, service centers, and field units run smoothly Maintains infrastructure like offices, vehicles, and equipment 2. Human Resource Coordination Supervises recruitment, training, and staff welfare Maintains employee records and attendance Ensures discipline and workplace policies 3. Vendor & Facility Management Coordinates with vendors for equipment, cables, routers, ...

VRM Profile Summary   Role Objective: Build and maintain strong customer relationships through virtual channels   Key Responsibilities:   Manage a portfolio of customers and ensure high engagement. Drive sales of products/services through outbound calls and digital interactions. Provide personalized solutions based on customer needs. Achieve revenue targets and cross-sell/up-sell opportunities.   Skills Required:   Strong communication and persuasion skills. Experience in outbound sales or ...

Position Title: Manager - TrainingReports to: Business Head Business Unit: Business ExcellenceLocation: Delhi, AerocityExperience: Minimum 5 years of experience in Retail Industry.  Key essentials of the role: Content Development – Behavioral Training, Customer service & communication Employee Induction Brand Training Customer service & feedback Designing communication Excellent communication skills Role/Responsibilities: - In House Training Design & Delivery (TNA / ...

o   Responsible for the quality, performance, efficiency, and training of the call centre team. o   Set goals and provide the enablers to achieve the goals o   Analyse and set the quality parameters and metrics for performance measurement like calls left waiting, calls missed etc. & to ensure high FTR ratios. o   Continuous training and orientation of the Agents o   Liaison ...