5 Opening(s)
3.0 Year(s) To 7.0 Year(s)
7.00 LPA TO 8.00 LPA
Allocation of portfolio to vendor basis the past performance trend and FOS availability, creating adequate manpower capacity for the portfolio.
Review cases with FOS / TL and work assignment basis the disposition code.
Coordinating with agency resources and doing the call planning for better resolution, ensuring appropriate support to the agency on ...
6 Opening(s)
3.0 Year(s) To 9.0 Year(s)
3.00 LPA TO 4.50 LPA
Key Responsibilities:
Retail Network Development: Identify, recruit, and onboard new Retailers to join our retail network. Develop strategies to expand our retail presence and increase market penetration
Retailers Training: Design and implement training programs for Retailers to enhance their sales skills, product knowledge, and customer service capabilities. Monitor progress and provide ongoing ...
2 Opening(s)
2.0 Year(s) To 5.0 Year(s)
5.00 LPA TO 6.00 LPA
Job Title: Area Service
Manager Grade:
Division/Department: Profile Division
Age /Gender Preference (if any): Male
Travel Required: Yes
Reports to (Title of Manager): GM
EDUCATION QUALIFICATION: BTech/Engineer
OTHER PROFESSIONAL COURSES/CERTIFICATION (if required): CRM, Data Analytics
DUTIES AND RESPONSIBILITIES:
Job Summary:
To ensure the highest level of customer satisfaction by overseeing and optimizing customer service operations, material installation, building and maintaining strong client ...
1 Opening(s)
10.0 Year(s) To 15.0 Year(s)
20.00 LPA TO 20.00 LPA
Role Details:
Designation: AVP and Lead Digital Customer connect ExperienceRole type: People ManagerDepartment: DigitalReporting to: Director and Head- DigitalLocation: Mumbai HO
Your Role (summary): AVP and Lead Digital Customer connect and Experience
This role will be responsible for
1. Establish Customer connect for helping customers with challenges faced for transactions or servicing their queries2. Developing and implementing Digital customer ...
1 Opening(s)
5.0 Year(s) To 10.0 Year(s)
12.00 LPA TO 12.00 LPA
Role Details:
Designation: Senior Manager- Digital Customer connect and Experience, OutboundRole type: Individual contributorDepartment: DigitalReporting to: AVP and Lead Digital Customer connect & ExperienceLocation: Mumbai HO
Your Role (summary):
This role will be responsible for
1. Establish out bound Customer connect for helping customers/ prospects and partners with out bound queries2. Implementing Digital customer service strategies to ...
1 Opening(s)
5.0 Year(s) To 10.0 Year(s)
7.00 LPA TO 7.00 LPA
New Position- Deputy Manager - Customer Service, Mumbai
Budget- Up to 7 LPA
The customer service team is responsible for client onboarding, transaction processing and liasion with the RTA for post sales service related queries.
Role
The CSO will manage the front office and responsible for accepting and processing of transactions and client onboarding ...
1 Opening(s)
2.0 Year(s) To 3.0 Year(s)
6.00 LPA TO 6.00 LPA
POSITION: Deputy Manager – Customer Service
Reports to (Position): Manager – Customer Service
Position Purpose:
Managing branch operations and customer service. Being the liaison to the RTA and Sales Team for the location / zone.
Principal Accountabilities :
Perform branch operation functions such as receiving/ verifying applications and time stamping. Ensuring timely submission to local RTA branch and reporting of the same ...
1 Opening(s)
2.0 Year(s) To 3.0 Year(s)
6.00 LPA TO 6.00 LPA
POSITION: Deputy Manager – Customer Service
Reports to (Position): Manager – Customer Service
Position Purpose:
Managing branch operations and customer service. Being the liaison to the RTA and Sales Team for the location / zone.
Principal Accountabilities :
Perform branch operation functions such as receiving/ verifying applications and time stamping. Ensuring timely submission to local RTA branch and reporting of the same ...
1 Opening(s)
1.0 Year(s) To 5.0 Year(s)
4.00 LPA TO 5.00 LPA
Working Days- 6 days (work from office)
Job Summary:
The Customer Relations Executive (Sales Support) plays a pivotal role in ensuring excellent customer service and satisfaction throughout the sales process. They assist customers in understanding products/services, resolving inquiries, and facilitating smooth transactions.
Key Responsibilities:
Customer Assistance:
Respond promptly to customer inquiries via phone, email, or in-person.
Provide ...
1 Opening(s)
15.0 Year(s) To 25.0 Year(s)
12.00 LPA TO 20.00 LPA
Proficiency at Shop floor, Service & Maintenance of automobile with Service standards,
Team Management with a proven track record of Planning & implementing effective control measures to reduce Running costs of the unit.
Well versed in handling overall functioning of processes & Implementing processes in line with the policies.
A project ...