897 Job openings found

Allocation of portfolio to vendor basis the past performance trend and FOS availability, creating adequate manpower capacity for the portfolio. Review cases with FOS / TL and work assignment basis the disposition code. Coordinating with agency resources and doing the call planning for better resolution, ensuring appropriate support to the agency on ...

JOB ROLE:   Be responsible for production support & release management for application assigned - SRE C1 - Disaster Recovery : DR Activities. Should ensure high availability, resilience, incident management, DR readiness, and operational excellence across production environments. Should possess excellent troubleshooting and analytical skills. KEY RESPONSIBILITIES Disaster Recovery (DR) Management Lead end-to-end DR drills, failover, fallback, and BCP ...

1. Manage sales and distribution through the cross channel and open market channels2. Ensure unilateral growth by adding new DSAs / Branches3. Analyze the market trend for products development and do market research.4. Planning & execution of market promotional activities according to market & business requirements.5. Focus on increased Productivity6. ...

1. IT Service & Support Management Lead day‑to‑day operations for all enterprise applications to ensure system stability, performance, and availability. Monitor application health dashboards and ensure proactive issue prevention and resolution. Manage incident and service request lifecycle, ensuring closure within defined SLAs/TATs. Identify recurring issues and drive problem management activities to eliminate root causes. Ensure ...

 Monitoring the activities of the Sales Officers at all locations and ensure regular flow of business- Motivating the sourcing agents at all locations regularly to ensure steady flow of business from major sourcing channels- Planning marketing activities of the locations with a monthly calendar and monitoring the same on a ...

1)  Call Centre & Lead Management Manage the entire Lead Management Call Centre operations, ensuring optimal call centre manpower productivity. Drive day-to-day Call Centre activities and implement new initiatives to improve performance. Coordinate with the IT team on new initiatives and system-related projects. Ensure quality lead generation and conversion. 2)  Campaign Management Plan, execute and monitor ...

Key Responsibilities: Account Management Build and nurture relationships with digital platforms and aggregator partners to drive fixed deposit product sales. Act as the primary point of contact for aggregator accounts, ensuring their needs are addressed promptly and effectively. Strategic Partnership Growth Identify growth opportunities within aggregator or digital fintech platforms to enhance the visibility and ...

Key ResponsibilitiesDocumentation & Proposals• Draft, format, and maintain high-quality business proposals, decks, andtechnical documents• Build and manage a structured repository of project evidences, records, andprogress artefacts for internal reviews and external audits• Ensure version control, confidentiality, and traceability across all criticaldocumentsProject & Stakeholder Management• Manage internal and external cross-functional projects ...

JOB ROLE:   Be responsible for production support & release management for application assigned - SRE C1 - Application Performance Management  : APM(Dynatrace). Should ensure application reliability, proactive monitoring, and incident resolution, while supporting enterprise observability and performance goals.   Should possess excellent troubleshooting and analytical skills. KEY RESPONSIBILITIES APM Tool Management Configure, maintain, and optimize APM Tools (Dynatrace, Appdyanmics, Datadog, New ...

Managing the collections through team of COs/DMAs. Responsible for the collection’s performance on various collection parameters such as: a. Arrear resolution b. Bucket wise resolutions (Including the Roll forward rates, Loan loss provisioning, and Penal interest collection for the assigned geographical area.) Performance review on field – monthly basis and Quarterly performance ...