52 Job openings found

Role & responsibilities   The activities and strategies a company uses to keep existing customers engaged and continuing to do business with them over time. Narrower and more focused on the period after the initial purchase. It centers on building loyalty, reducing churn (customer loss), and maximizing the lifetime value of each customer. To ...

Purpose of the role:To drive revenue growth by acquiring new enterprise customers (hunting) and managing key clientrelationships to ensure long-term retention and upselling. This is an individual contributor rolefocused on expanding ACT Fibernet’s Enterprise Business footprint in Telangana.Role & Responsibilities:• Identify and pursue new business opportunities by targeting key accounts ...

Job Title: Customer Service Manager Grade: Division/Department: Profile Division Work Location: Kanpur Total Work Experience: 8 – 10 years Age /Gender Preference (if any): Male Travel Required: Yes Reports to (Title of Manager): GM EDUCATION QUALIFICATION: BTech/Engineer OTHER PROFESSIONAL COURSES/CERTIFICATION (if required): CRM, Data Analytics DUTIES AND RESPONSIBILITIES: Job Summary: To ensure the highest level of customer satisfaction by overseeing and optimizing ...

Key Responsibilities:1. Strategic Alliance Partner (SAP) Appointment &  Management Identify and onboard regional and smaller ISPs as Strategic Alliance Partners(SAPs). Develop and execute a partner acquisition strategy to expand business reach. Negotiate commercial agreements, revenue-sharing models, and service-levelpartnerships. Ensure that SAPs are aligned with the company’s business objectives and servicecommitments.2. ...

Key Responsibilities: 1. Business Development &  Sales Strategy Develop and execute wholesale bandwidth sales strategies to maximize marketshare and revenue. Identify and acquire new ISP & ; MSO clients to grow the wholesale business. Manage the entire sales lifecycle from lead generation to contract/price negotiationand closure.2. Client & Relationship Management Maintain ...

Responsible to function as the in-charge of the allocated branches & support the head office driven activities. Accountable for customer acquisition by monitoring the leads and checking the quality of sourcing, ensuring quick conversions of prospects as per the set targets. Responsible for customer retention & management in collaboration with the operations ...

Role Details: Designation: VP Digital Sales LeadRole type: People ManagerDepartment: DigitalReporting to: Director AND Head- DigitalLocation: Mumbai HO Your Role (summary): Lead Digital Sales and Business Development This role will be responsible for 1. Focus on Digital Sales growth in the form of new SIP, New Customer Acquisition, AUM and related KPIs2. Drive all the ...

Role Details: Designation: Lead Digital Customer connect ExperienceRole type: People ManagerDepartment: DigitalReporting to: Director and Head- DigitalLocation: Mumbai HO Your Role (summary): AVP and Lead Digital Customer connect and Experience This role will be responsible for 1. Establish Customer connect for helping customers with challenges faced for transactions or servicing their queries2. Developing and implementing Digital customer service ...

  1. Mobile app development support and Integrations2. App marketing & ASO implementation3. App Growth and App Engagement Marketing4. App campaigns for customer retention and rewards program   a) Mobile app development- Work with the in-house development team for the app development. Liaisebetween the vendors and the internal stakeholders for all the UX/UI ...

Role Details: Designation: Senior Manager- Digital Customer connect and Experience, OutboundRole type: Individual contributorDepartment: DigitalReporting to: AVP and Lead Digital Customer connect & ExperienceLocation: Mumbai HO Your Role (summary): This role will be responsible for 1. Establish out bound Customer connect for helping customers/ prospects and partners with out bound queries2. Implementing Digital customer service strategies to ...