1 Opening(s)
2.0 Year(s) To 4.0 Year(s)
6.00 LPA TO 6.50 LPA
1. Job Purpose StatementTo handle RBI complaints, customer complaints, provide appropriate solutions and alternatives within thetime limits; follow up to ensure resolution. Keep records of customer interactions, process customeraccounts and file documents. Follow communication procedures, guidelines and policies. Take the extramile to engage customers.2: Duties & Responsibilitieso Ownership of all ...
2 Opening(s)
5.0 Year(s) To 15.0 Year(s)
10.00 LPA TO 15.00 LPA
Job Title: Customer Service
Manager Grade:
Division/Department: Profile Division
Work Location: Kanpur
Total Work Experience: 8 – 10 years
Age /Gender Preference (if any): Male
Travel Required: Yes
Reports to (Title of Manager): GM
EDUCATION QUALIFICATION: BTech/Engineer
OTHER PROFESSIONAL COURSES/CERTIFICATION (if required): CRM, Data Analytics
DUTIES AND RESPONSIBILITIES:
Job Summary:
To ensure the highest level of customer satisfaction by overseeing and optimizing ...
1 Opening(s)
10.0 Year(s) To 15.0 Year(s)
13.00 LPA TO 15.00 LPA
Position Title: Quality Head – Profile Business
No. of Position: 1
Job Location: Kanpur, Uttar Pradesh
Designation: Manager
Gender: Male Age: 30-40 Years
Total Experience Required: 10-15 years
Travel Required: Yes
Reporting to: General Manager
Education: PGD -PPT CIPET/BE/B.Tech in Mechanical Engineering / Production Engineering/Manufacturing Technology
Key Responsibilities:
Ensure the quality parameters of incoming material as per the CPL quality ...
4 Opening(s)
2.0 Year(s) To 5.0 Year(s)
5.00 LPA TO 6.00 LPA
Resolution of Queries:
Resolve all escalated complaints from Agent Advisor & Customers within the defined Service Level Agreement’s
Ensure adherence to documented processes, procedures and controls
Liaise with other support units in Home Office (such as Operations, Products, Actuaries, Finance, Admin, IT) to ensure that all local queries/complaints are resolved
Ensure follow up with ...
1 Opening(s)
3.0 Year(s) To 7.0 Year(s)
5.00 LPA TO 6.00 LPA
Job Description for Client Services Officer - Chennai
Key Responsibilities:
Acceptance and scrutiny of financial and non-financial transaction over the counter. Addressing queries of walk-in investors and distributors.
Time-stamping applications and ensuring necessary system entries and dispatch to RTA local branch
Coordinate with RTA branches which are part of the corresponding Zone and with ...
1 Opening(s)
2.0 Year(s) To 3.0 Year(s)
6.00 LPA TO 6.00 LPA
POSITION: Deputy Manager – Customer Service
Reports to (Position): Manager – Customer Service
Position Purpose:
Managing branch operations and customer service. Being the liaison to the RTA and Sales Team for the location / zone.
Principal Accountabilities :
Perform branch operation functions such as receiving/ verifying applications and time stamping. Ensuring timely submission to local RTA branch and reporting of the same ...
1 Opening(s)
3.0 Year(s) To 6.0 Year(s)
12.50 LPA TO 12.50 LPA
Location: Candidates based out of Mumbai only
Experience: 3 to 6 years
Education: LLB Mandatory
Department: Procurement (Contract)
CTC: Up to 12.5 LPA for Sr. Executive and up to 15 LPA for Assistant Manager
Main Key Responsibilities: Negotiated and Drafted Complex Agreements, Litigation & Dispute Resolution.
Industry: Renewables/ Solar/ Wind
Contract Management: Excels at negotiating contract ...
1 Opening(s)
5.0 Year(s) To 10.0 Year(s)
3.00 LPA TO 7.00 LPA
Company: Leading Manufacturer in Delhi
Title: E-Commerce Manager Location: Delhi
Office Timings: 10 AM – 7 PM (Day Shift, 6 Days Working)
Job Responsibilities:
• Manage and optimize product listings on e-commerce platforms like Amazon, Flipkart, JioMart, Nykaa, Myntra, IndiaMART, Meesho, etc.
• Oversee product uploads, catalog management, and order processing to ensure smooth ...
1 Opening(s)
15.0 Year(s) To 23.0 Year(s)
25.00 LPA TO 35.00 LPA
Role & responsibilities
The activities and strategies a company uses to keep existing customers engaged and continuing to do business with them over time.
Narrower and more focused on the period after the initial purchase. It centers on building loyalty, reducing churn (customer loss), and maximizing the lifetime value of each customer.
To ...
1 Opening(s)
3.0 Year(s) To 7.0 Year(s)
4.00 LPA TO 4.50 LPA
Handle and manage complaints received via ERP, regulatory portals and leadership team.
Ensure 100% closure of customer issues received via above sources within stipulated TAT.
Responsible for ensuring delivery of exemplary customer experience.
Ability to think, plan and execute with a “start-up” mentality.
Recruit, mentor and develop service agents and nurture an environment where ...