47 Job openings found

Job Title: Customer Service Manager Grade: Division/Department: Profile Division Work Location: Kanpur Total Work Experience: 8 – 10 years Age /Gender Preference (if any): Male Travel Required: Yes Reports to (Title of Manager): GM EDUCATION QUALIFICATION: BTech/Engineer OTHER PROFESSIONAL COURSES/CERTIFICATION (if required): CRM, Data Analytics DUTIES AND RESPONSIBILITIES: Job Summary: To ensure the highest level of customer satisfaction by overseeing and optimizing ...

Role & responsibilities   Customer experience ,Customer Management,Customer Success,Client Onboarding Upselling,Communication Skills,Account Management,Client Success,Revenue Expansion Process Improvement Initiatives,Process Implementation. Churn management, enhanced customer engagement and advocacy, renewal quotas, CSAT scores, etc. Building an onboarding team from scratch, and handling CS operations and  programs, directly under the vice president of customer success. Independently lead a customer success platform implementation project ...

Role & responsibilities   The activities and strategies a company uses to keep existing customers engaged and continuing to do business with them over time. Narrower and more focused on the period after the initial purchase. It centers on building loyalty, reducing churn (customer loss), and maximizing the lifetime value of each customer. To ...

Job Summary: The Program Manager is responsible for managing and coordinating large-scale, multi-project programs designed to deliver enterprise telecom solutions. This role involves overseeing the implementation of services such as high-speed internet, MPLS, SD-WAN, and cloud connectivity solutions, ensuring alignment with strategic objectives, timelines, and budgets. The Program Manager collaborates with ...

Key Responsibilities:• Customer Acquisition: Identify and target potential customers in the region, particularlydistributors of anchor clients, to expand the SCF portfolio.• Relationship Management: Establish and maintain strong relationships with clients tounderstand their financing needs and provide Channel Finance limits.• Sales Target Achievement: Develop and execute effective sales strategiesto consistently meetand ...

We are seeking a skilled and highly motivated Service Manager to oversee the repair and maintenanceservices for LED TV, Air Conditioners, and Washing Machines. The successful candidate will beresponsible for managing service technicians, optimizing service operations, and enhancing customerexperience.Key Responsibilities:Team Leadership: Lead and mentor a team of service technicians, providing ...

Job Type: Full Time  Job Title: Regional Manager Grade: Division/Department: Profile Division Total Work Experience: 10 – 12 years Age /Gender Preference (if any): Male Travel Required: Yes Reports to (Title of Manager): GM EDUCATION QUALIFICATION: BTech/MBA OTHER PROFESSIONAL COURSES/CERTIFICATION (if required): CRM, Data Analytics Job Objective: - To provide strategic leadership and direction for the retail sales division within ...

Job Description Support Business Partners to achieve Desired growth and streamline school operational process. Key Responsibilities: 1) Support business partners to achieve desired business growth.2) Guiding School to achieve desired admission numbers.3) Maintain strong relationship with Business partner and other external stake holders.4) Smooth coordination between various internal teams to support business partners.5) ...

We are looking for a Head Of Corporate Sales who will be responsible for leading the development,execution, and growth of the corporate sales strategy in the business formats in responsibilities. like QSR,HPO, FOFO, Airports, Vending Machine as per geographical spread responsibilities and managementscall.This position will drive revenue through partnerships, catering ...

KEY RESPONSIBILITIES Digital Customer Engagement Call Quality Audit of digital calls taken by respective team members. Ensuring quality in Digital calls and responsible for Call Quality Scores. Reduction in CXO escalation / Service Grievance 13M & 25M Persistency Driving 0-60-day collection by calling the customers / sellers Driving 0-90-day collection by calling the customers / sellers Creating visibility ...