18 Job openings found

Job Responsibilities:   Lead the creation of Dashboards, KPI Reports, and Scorecards for various business functions. Monitor Key Performance Indicators (KPIs) and develop automated tools to track performance metrics. Ensure timely and actionable insights are delivered to executive leadership and operational teams. Map current business processes, identify gaps or inefficiencies, and recommend improvements. Collect, analyse, and interpret large datasets to identify trends, patterns, ...

1. Job Purpose StatementTo handle RBI complaints, customer complaints, provide appropriate solutions and alternatives within thetime limits; follow up to ensure resolution. Keep records of customer interactions, process customeraccounts and file documents. Follow communication procedures, guidelines and policies. Take the extramile to engage customers.2: Duties & Responsibilitieso Ownership of all ...

Role & responsibilities   Customer experience ,Customer Management,Customer Success,Client Onboarding Upselling,Communication Skills,Account Management,Client Success,Revenue Expansion Process Improvement Initiatives,Process Implementation. Churn management, enhanced customer engagement and advocacy, renewal quotas, CSAT scores, etc. Building an onboarding team from scratch, and handling CS operations and  programs, directly under the vice president of customer success. Independently lead a customer success platform implementation project ...

 Data transformation tool (any one must have): Alteryx/ Knime/PL-SQL etc Visualization tools  - Tableau / BI / Power BI/ Qlik Sense. The candidate should have 4 to 10+yrs yrs of work experience in the data analysis segment; Experience in Beverage  / FMCG industry is most preferred be preferred. Knowledge of FMCG / Beverage industry S ...

Please note: This role will require to work from office for 5.5 Days in a week.   Job Description: Lead/ Manager -Talent AcquisitionResponsibilities:Looking for an innovative and passionate lead who will help build talent and recruitment strategy. Manage end to end relationships with key senior leadership teams, TA delivery and reporting (6-7 stakeholders at ...

AVP – Business reporting What you’ll be doing: Leading Business Reporting team providing regular and adhoc reports and business analysis to management. Conducting monthly Business Review with the executive management. Develop and implement regular reports and dashboard to provide executive view of the business to Management. Liase with different business heads to setup regular reporting ...

To ensure last mile connectivity, with timely installations and quality resolution of any difficulties faced by customers. Responsible for end to end delivery of Installations and Fault Repairs for co.Customers within defined TAT and SLA 2. Responsible for onboarding partner teams for execution of I&FR activity 4. Strict adherence to safety measures 5. Attend ...

Job Opening:- Project Manager Analyze area level data to identify gaps and drive necessary initiatives Explore and open new clients i.e. builders, government institutions, repainting societies, construction sites, etc. to expand the overall sustainable sale potential in the area. Increase participation Collect reliable information about business ecosystem/customer/area/competition for market mapping and sensitize the management Gather information ...

Good knowledge in excel /advance excel/ MIS/Sales reports good communication handling big data Sales admin experience   Job Title Officer - Projects Sales Administration DepartmentReporting to Senior Manager Grade Executive - Level I/IIRole DescriptionJob Purpose The role is that of administrative personnel who is responsible for providing end to end support to the project sales team by ...

  This position- Finance Associate will be involved in customer analytics ( FTR,Tenured, upgrade , product analysis speed wise and validity wise) etc and facilitate better analysis of SAC &LCO pay-outs.  Skills - Experience of 5+ years for handling large data base Is currently working in Banking / Telecom / E-Commerce sector Having good knowledge ...